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Get an overview of this hotel
3-star Watertown hotel with restaurant

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
24-hour business center

Location

Situated in Watertown, this hotel is within 2 mi (3 km) of Salmon Run Mall, Jefferson Community College, and Sci-Tech Center of Northern New York. Jefferson County Historical Society and Roswell P. Flower Memorial Library are also within 3 mi (5 km).

Hotel Features

This hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite.

Room Amenities

All 136 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.

Languages Spoken

  • English

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Hilton Garden Inn Watertown/Thousand Islands

1290 Arsenal Street, Watertown, NY 13601

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.95 for adults and USD 6.95 for children (approximately)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Hilton Garden Inn Thousand Islands
  • Hilton Garden Inn Watertown Thousand Islands
  • Hilton Garden Thousand Islands
  • Hilton Garden Watertown Thousand Islands
  • Hilton Garden Inn Watertown/Thousand Islands Watertown
  • Hilton Garden Watertown/Thousand Islands Watertown
  • Hilton Garden Watertown/Thousand Islands
  • Hilton Garn WatertownThousand
  • Hilton Garden Inn Watertown/Thousand Islands Hotel
  • Hilton Garden Inn Watertown/Thousand Islands Watertown
  • Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Hotel Amenities

Property Features

In addition to an indoor pool, Hilton Garden Inn Watertown/Thousand Islands provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. Event facilities measuring 6350.0 square feet (590 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, a garden, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Watertown/Thousand Islands has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Year Built - 2011
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Conference space size (meters) - 590
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Conference center
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 136
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Room Amenities

Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Free weekday newspaper
  • Microwave
  • Cookware, dishware, and utensils
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Bed sheets provided

Parking

Free self parking , RV, bus, truck parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.

The Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Sailing nearby

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