Overall very good - both location and the standard of the newly refurbished room. Facilities in the room were surprisingly basic - no kettle, only coffee and green tea (so unable to make traditional tea even if we bought it), no iron or ironing board. Lifts were VERY slow for the first few days but then improved...not sure why.
Not impressed with Abbie on the tours desk. Booked a Pearl Habour and Missouri tour, and once on the tour found that Abbie had added optional extras without asking us - we were almost the only ones on the tour who had lunch and audio tours included. There was no need for the audio tour at Pearl Harbour, and sitting and eating a proper lunch wasted time at the Missouri and meant we did not see all of it.
Traveller from Sydney, Australia
The 2-tower Pacific Beach Hotel is across the street from Waikiki Beach. Nearby attractions include Honolulu Zoo and Waikiki …More
The location is absolutely amazing! Right on Waikiki beach and near everything. Get an oceanfront room and you will never regret it. The hotel itself could definitely use some updating. The bathroom was old and worn, the sheets were pretty much always stained somewhere, and there was little to no furniture in the room, just a table with two stools. If you are looking for a cheaper hotel that is right on the beach this place is perfect, just don't expect five star service or accommodations. The valet staff was good, although one Saturday they only had three people working and we had to wait 20+ minutes to drop off our car. The housekeeping staff could definitely use some upgrading, there were two days where they didn't come to our room at all and one day they took all of our dirty towels and didn't replace them with new ones, I had to call twice to get new ones. Overall I would recommend this hotel, after all most of the time you're in Hawaii you are out and about doing things, not sitting your hotel. If you are looking for a fancy five star hotel you could go somewhere else in Waikiki and end up paying two or three times more.
Traveller from Boston, Ma
Located across the street from Waikiki Beach and 2 blocks from the Honolulu Zoo, this Aston hotel is on Waikiki's main …More
It's a beautiful hotel, central to everything in Waikiki. The rooms are lovely, the staff are friendly. It is a little more expansive than some of the others but you pay for quality: however be advised that as well as slightly higher room fees per night you will also be charged a Waikiki connection fee of over $40 usd per day of your stay. I am unsure what this covers but I believe it is for internet.
Traveller from brisbane, australia
Located on Waikiki Beach, this popular, renovated Honolulu hotel features an island-style environment and is surrounded by …More
Love this hotel good genuine Hawaiian feeling, not too big and overwhelming but still big enough to have all the facilities needed, staff great, very close to beach, good entertainment every night, drinks on balcony watching the band at sunset can't beat it.
Traveller from Sydney Aust.
Located across from Waikiki Beach, the Sheraton Princess Kaiulani is within a block of the Royal Hawaiian Shopping Center, a …More
Such attention to detail is rare these days. This hotel has everything you need for any kind of stay. The decor is beautiful and so well thought out. Amentities are not normally something that I use willingly, The Surf Jack does them well.
Staff have great recommendations and truely make you feel at home without it being false.
It's not often that I will return to a hotel just to go to the restaurant but I will be dining at Mahina and Suns next time I am in Hawaii.
The daily Coffee is not only delicious but a really welcoming touch each morning.
Traveller from New Zealand
An authentic Waikiki adventure awaits guests at this vibrant hotel located in the heart of Waikiki. Handcrafted design …More
Waikiki established its reputation as a getaway when the Moana Surfrider opened its doors in 1901. Today, more than 30,000 hotel rooms are packed in the skyscrapers along the golden sands of Waikiki Beach. At the end of Waikiki, Diamond Head towers as an enduring landmark. West of Waikiki, Pearl Harbor offers a somber testament to history and the victims of World War II.