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Novotel Wien Hauptbahnhof

4.0 star property

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Photo gallery for Novotel Wien Hauptbahnhof

Fitness facility
Exterior
Exterior
Meeting facility
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
$176
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Canettistrasse 6, Vienna, 1100
  • Place, Belvedere
    ‪5 min walk‬
  • Place, Swiss Garden
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Family. 2 adults + 1 child)

Standard Room (Family. 2 adults + 1 child) | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room (Family. 2 adults + 1 child)

8.0 out of 10
Very good
(19 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Mobility Accessible

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Family. 2 adult + 2 children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room (Family. 2 adult + 2 children)

8.8 out of 10
Excellent
(49 reviews)
  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Novotel Wien Hauptbahnhof

4-star Vienna hotel, connected to a shopping center in Favoriten
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Novotel Wien Hauptbahnhof offers 266 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Vienna hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Wien Hauptbahnhof features a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 9989 square feet (928 square meters) include conference space. This Vienna hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Novotel Wien Hauptbahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
THE FLAVE of Vienna - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 29.90 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 29.90 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Reviews

Novotel Wien Hauptbahnhof Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 629 out of 1005 reviews
Rating 8 - Good. 264 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes, I will stay there again

Modern, clean, lots of plugs and built in USB ports for those of use traveling with multiple things to charge. Easy access to public transpertation
Stayed 2 nights in Aug 2025

10/10 Excellent

Borislav

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Pui Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to main rail station for local and intercountry trains. Excellent room and facilities, clean and functional. Highly recommended.
Stayed 2 nights in Aug 2025

8/10 Good

Frances

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viena - 4 nights

Very nice hotel with a great breakfast array, very conveniently located next to main train station.
Our view from the room
The spa at the top floor
Stayed 4 nights in Aug 2025

10/10 Excellent

Sonila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the city. New and clean rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean, very close to train station to get access to subway and going to the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kayleigh

Stayed 2 nights in Aug 2025

10/10 Excellent

Hubert, Bellevue

Stayed 2 nights in Aug 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and cleanliness of this hotel. However, one thing missing in our room is a refrigerator. I'm not sure why they don’t provide one. I asked the staff, and they informed me that refrigerators are not available for standard rooms. This is disappointing, especially during summer when cold drinks are a must.
Stayed 3 nights in Jul 2025

8/10 Good

Oluseun

Traveled with family
Liked: Cleanliness, property conditions & facilities

It’s a decent hotel close to Vienna Station

Clean and proximal to the train station
Stayed 2 nights in Aug 2025

8/10 Good

Golam Ferdous

Liked: Cleanliness, staff & service, property conditions & facilities
It's a lovely experience to stay Novotel. Good facilities with good stuff. However, air-conditioning was not sufficiently cooling down the room. But otherwise it's a very good family friendly hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Catalin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensational hotel with excellent customer service. A real gem. Thirty seconds (verified) walk from the main railway station so 16 minutes from airport - use the RailJet not CAT. Allowed an early check in (2PM) with no charge. A small problem with the room was fixed instantly using a chat system. The room is very tastefully done and the bathroom very large. Walkable within minutes to most of Vienna's major attractions. Quiet at weekend around which makes it feel safe and secure. Highly recommend, cannot fault. Hoteliers of Britain - come see how to do it!
Stayed 1 night in Aug 2025

10/10 Excellent

Alistair

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Great location nice clean room and hotel. Great breakfast and friendly staffs.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kun ho

Stayed 2 nights in Aug 2025

10/10 Excellent

Mandar

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to train station and easy access to public transport.
Stayed 3 nights in Jul 2025

8/10 Good

Sally

Traveled with family
Liked: Cleanliness
All good
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with close proximity to train station. Just be aware many things close around this hotel early. If that’s no problem, this is the place for you.
Stayed 2 nights in Jul 2025

2/10 Terrible

Skerdi

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked the location of this hotel, main train station was 1 minute walk. I didn't like the rooms , they are all the same sizewise , most of them dont have refrigerator or minibars, those that have the hotel will charge you way more because they will call it executive room. Is a rip off when it comes to the room price. The hotel is very modern with spa, sauna , the breakfast was very good with a lot of varieties,.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient option near to the train station. Taxi to the airport was simple. This is not the train station for the CAT AirPort Express.
Stayed 1 night in Jul 2025