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Hotel Plaza Sol

3.5 star property

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Photo gallery for Hotel Plaza Sol

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Habitacion Ejecutiva, 2 camas de matrimonio | Premium bedding, down comforters, in-room safe, desk
Reception
Executive Room, 2 Queen Beds, Terrace | View from room
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪5 min walk‬
  • World Trade Center Veracruz
    ‪5 min walk‬
  • Mocambo Beach
    ‪11 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪22 min drive‬

Room options

View all photos for Habitacion Ejecutiva, 2 camas de matrimonio

Habitacion Ejecutiva, 2 camas de matrimonio | Premium bedding, down comforters, in-room safe, desk

Habitacion Ejecutiva, 2 camas de matrimonio

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace | Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Terrace

  • Ocean view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Terrace

Executive Room, 2 Queen Beds, Terrace | Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Terrace

  • Ocean view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Double Room, 2 Queen Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitacion Ejecutiva 1 cama de matrimonio grande

Habitacion Ejecutiva 1 cama de matrimonio grande | Premium bedding, down comforters, in-room safe, desk

Habitacion Ejecutiva 1 cama de matrimonio grande

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Plaza Sol

3.5-star Boca del Río hotel connected to a shopping center, walkable to Plaza Las Americas Shopping Mall
At Hotel Plaza Sol, hit the nearby beach, relax by an outdoor pool, or spend the day at a casino.
Hotel Plaza Sol offers 67 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Plaza Sol features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This beach hotel also offers a casino, a terrace, and tour/ticket assistance. Onsite covered self parking is complimentary.

Hotel Plaza Sol has designated areas for smoking.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Casino
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Changing table
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Direct access to the beach
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hotel Plaza Sol Hotel
Hotel Plaza Sol Boca del Río
Hotel Plaza Sol Hotel Boca del Río

Hotel Plaza Sol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 886 reviews
Rating 8 - Good. 244 out of 886 reviews
Rating 6 - Okay. 101 out of 886 reviews
Rating 4 - Poor. 53 out of 886 reviews
Rating 2 - Terrible. 62 out of 886 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the cost per night
Stayed 4 nights in Jan 2025

10/10 Excellent

Mario Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Fany

Stayed 1 night in Dec 2024

10/10 Excellent

Paige, Johnsonville

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience every time! We love Plaza Sol!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price
Stayed 5 nights in Dec 2024

10/10 Excellent

Bertha Zareth

Stayed 1 night in Dec 2024

8/10 Good

Alejandro

Traveled with partner
Liked: Staff & service
Great location and nice hotel for the price
Stayed 7 nights in Nov 2024

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

LEOBARDO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jesus

Liked: Cleanliness, room comfort
Disliked: Staff & service

Horrible Customer Service-Horrendo Servicio.

On the day of my arrival I came to hotel after 10 pm due to flight delay and there were two employees in the reception doing some some sort of daily inventory, there was nobody in the lobby other than myself, I had to wait 15 minutes for them to finish their task, even though I was exhausted. Neither one apologized for the delay. Breakfast was a joke, I had an expensive room with private balcony (only third floor had those) I paid for two people, so we both got free daily breakfast. Day two breakfast was alright other than a charged for two bottles of water for $80 pesos, funny fact, none of the waters were in the receipt. You would think that by now Mexico and their employees would know that Americans can't not drink their tap water because we get sick, I mentioned the cost of bottles, because every day in my room I got two free bottles and never got charged on four out of five days my room was cleaned by a wonderful employee named Connie, and on our third morning my roommate was no able to make it downstairs for breakfast so I asked if I could get mine and the other one to take with me upstairs, then the SERVER (ponytail guy), had the courage to tell me NO, even though the tickeck said breakfast for two. Then when I challenged him and asked the reasons why, he disappeared the whole time I was there and focused his attention to his other tables. I only got ONE visit from him when I was eating. I ran out of juice, thank God I brought my own bottle of water.
Stayed 5 nights in Sep 2024

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente todo cerca
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorena

Stayed 1 night in Jul 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was amazing. The check in was fast and easy. All the staff was very nice. Miguel at the bar in the pool area was great! My only concern is about the elevator, there was only one of them working and also shared with the people on the mall, was a big issue on my staying there, as I lost a lot of time waiting for it
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Stayed 1 night in Jul 2024

2/10 Terrible

Carlos Adam

Disliked: Staff & service, property conditions & facilities
A pesar de que llegue desde las 12 me entregaron la habitacion hasta las 4:30 les tuve que insistir para que me la dieran o regresaran el dinero asi fue como se pusieron las pilas y me entragaron la habitación y el personal no es nada amable en ningun momento te sientes comodo o que te puedan ayudar.
Stayed 2 nights in Jul 2024

6/10 Okay

Elias, Brooklyn

Stayed 3 nights in Jul 2024

2/10 Terrible

Elizabeth

Liked: Cleanliness
Disliked: Staff & service
Extra cost on my card
Stayed 1 night in Jul 2024

2/10 Terrible

Debra, Lakewood

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here if it was free. Very rude and not friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Etna

Stayed 2 nights in Jun 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice
Stayed 9 nights in Jun 2024

6/10 Okay

Beatriz

Stayed 2 nights in Jun 2024

10/10 Excellent

Dagoberto

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Victor

Hotel is close to tourism and shopping spots by he beach. Pool needs some treatment as does the kids play field. Hours of gym use are poor. For what one is paying, you would expect staff to be a bit more attentive and crew who could stay awake during work hours.
Stayed 1 night in Apr 2024