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Jungle View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$83* Per night/room May 22 - May 23

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Tent

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Serena Tulum - Adults Only features an outdoor pool and a fitness center. A beach bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Tulum hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Serena Tulum - Adults Only is a smoke-free property.

  • Safe-deposit box at front desk
  • Spa services on site
  • Daily
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Fitness facilities
  • Free breakfast (local cuisine)
  • Number of beach bars - 1
  • 24-hour front desk
  • Free breakfast
  • Uncovered parking
  • Tours/ticket assistance
  • Year Built - 2018
  • Total number of rooms - 21
  • Free self parking
  • Number of floors - 1
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Garden
  • Swimming pool

Room Amenities

Serena Tulum - Adults Only offers 21 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Premium bedding
  • Free bottled water
  • Shower only
  • Free WiFi
  • Individually decorated
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Local maps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 11:00 AM.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Noise-free rooms not guaranteed

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Minimum guest age is 18

Individually-wrapped food options are not available

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9:00 AM to 10:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 17 years old and younger are not permitted at this adults-only property.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Hotel Names

  • Hotel Serena Glamping
  • Serena Glamping Tulum
  • Serena Glamping
  • Serena Tulum Adults Only
  • Serena Tulum Adults Only Tulum
  • Serena Tulum - Adults Only Hotel
  • Serena Tulum - Adults Only Tulum
  • Serena Tulum - Adults Only Hotel Tulum

Hotel Reviews

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