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Hotel Sunroute Plaza Shinjuku

Property class: 3.5

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Photo gallery for Hotel Sunroute Plaza Shinjuku

A spacious lobby with a reception desk, comfortable seating area, and large windows offering views of the city.
A modern building with a glass facade and a well-lit entrance.
A bar area with a long wooden counter, multiple bar stools, and a wall of illuminated shelves displaying bottles.
A modern restaurant with wooden tables and chairs, a central plant, and a kitchen in the background.
A modern lobby with a sofa, chairs, a coffee table, and a staircase.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning
The current price is $262
Oct 19 - Oct 20

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Central Park
    ‪10 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪45 min drive‬

Room options

Economy Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Single Room - Non-Smoking

Room

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Triple Room Non-Smoking

Room

Standard Triple Room Non-Smoking

  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, desk, chair, TV, and a large mirror.

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(239 reviews)
  • 169 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, desk, chair, TV, and a large mirror.

Standard Single Room, Non Smoking

8.6 out of 10
Excellent
(54 reviews)
  • 169 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a television, and a wall-mounted picture.

Standard Double Room, Non Smoking

7.8 out of 10
Good
(46 reviews)
  • 201 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(75 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a check-in desk, and a large window with curtains.

Standard Triple Room, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 282 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for [Pure Wellness Room] Deluxe Triple

A hotel room with two beds, a desk, a chair, a trash bin, and a large window with curtains.

[Pure Wellness Room] Deluxe Triple

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for [Pure Wellness Room] Deluxe Twin

A hotel room with a large bed, a television, a sofa, and a small table.

[Pure Wellness Room] Deluxe Twin

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

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About this property

Hotel Sunroute Plaza Shinjuku

3.5-star hotel in Shibuya
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Sunroute Plaza Shinjuku features a full-service spa. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2799 square feet (260 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Sunroute Plaza Shinjuku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Vilazza - This restaurant serves breakfast and lunch. Open daily.
Kukon - This bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1446 out of 2285 reviews
Rating 8 - Good. 628 out of 2285 reviews
Rating 6 - Okay. 142 out of 2285 reviews
Rating 4 - Poor. 35 out of 2285 reviews
Rating 2 - Terrible. 34 out of 2285 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the tourist.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, courteous staff, nice room, look forward to staying there again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay in Tokyo. Very convenient to Shinjuku station, Narita Express, etc. great for quick stays in Tokyo.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice hotel
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The property was clean and well maintained and the staff were very friendly and helpful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel stay
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good lots of choices. Staff was great. Room was very nice, clean.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here good location
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location wise and the transportation from airport to the hotel.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I ever stayed anywhere in the world… excellent location- walkable to malls, restaurants , Shinjiku station, Shinjiku Garden.. great staff.. can’t beat the location and the staff.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this hotel, very convenient for everything and the hotel staff very nice.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet and convenient for traveling through the subways. The breakfast is great as well!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel- location was super useful.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again was pleased
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience here. Clean room, great service, easy access to the train and konbini. The bus to and from the airport was a blessing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with great staff and a really good location in Shinjuku. The fact that the airport bus drops you off right in front of the hotel was awesome after 22 hours of traveling.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to the main train station and the hotel bar was nice!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean. Staff is a c
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy free access to toiletries, teas and coffee, laundry facilities and pyjamas!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco friendly hotel, quiet environment, easy access to transportation, shopping and dining
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access to bus and train services
Stayed 5 nights in May 2026