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Superior Double Room, 1 King Bed, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quadruple Room, 2 Double Beds, Private Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 1 Double Bed, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property will be closed from January 1 2022 to July 31 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

La Casa de las Lunas features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Pisté hotel also offers a garden and laundry facilities. Complimentary self parking is available on site.

La Casa de las Lunas has designated areas for smoking.

  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Designated smoking areas
  • Front desk (limited hours)
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 15
  • Free self parking
  • Free WiFi
  • Garden
  • Off-street parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

La Casa de las Lunas offers 15 air-conditioned accommodations with ceiling fans. 25-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Pisté hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Ceiling fan
  • Iron/ironing board (on request)
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Rainfall showerhead
  • Towels provided
  • Electrical adapters/chargers
  • Heated floor
  • Mobile key entry

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 7:00 PM

Minimum check-in age is: 16

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and PayPal. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Mobile payments

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Food service not has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

PayPal

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Hotel Names

  • La Casa de las Lunas Hotel
  • La Casa de las Lunas Tinum
  • La Casa de las Lunas Hotel Tinum

Hotel Reviews

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