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Hotel Hacienda Santana

3.0 star property

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Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Terrace/patio
Indoor pool, seasonal outdoor pool, sun loungers
Front of property - evening/night
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
$94
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Place, Nuestra Senora de Guadalupe Church
    ‪4 min drive‬
  • Place, Miguel Hidalgo Park
    ‪4 min drive‬
  • Place, La Madre Monument
    ‪5 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪38 min drive‬

Room options

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Double Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Traditional Room

9.0 out of 10
Wonderful
(28 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use | Premium bedding, in-room safe, blackout drapes, soundproofing

Traditional Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside | Premium bedding, in-room safe, blackout drapes, soundproofing

Family Studio, 2 Queen Beds, Terrace, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Hacienda Santana

3-star Tecate hotel with heated floors
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Hacienda Santana provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Hacienda Santana is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Bajo Tierra - Onsite family restaurant. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 16 2025 to January 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from November 16 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 900.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Guests under 15 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Reviews

Hotel Hacienda Santana Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 870 reviews
Rating 8 - Good. 162 out of 870 reviews
Rating 6 - Okay. 31 out of 870 reviews
Rating 4 - Poor. 8 out of 870 reviews
Rating 2 - Terrible. 23 out of 870 reviews

Reviews

10/10 Excellent

Angela, Long Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Tecate. This time we stayed in the family room which is equipped for 4 adults. I had a last minute request to accommodate an additional adult and they had no problem adding a sofabed in the room for a very affordable fee. Free breakfast, excellent customer service, bicycles available for free, pool table, two pools, one with shade, restaurant Bajo Tierra on site (closed in Mondays), gas station next to the hotel, taqueria right across the street. Best place for anyone to stay in. Yes, I am a fan 😊
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and cleaned
Stayed 1 night in Jul 2025

8/10 Good

francisco

Stayed 2 nights in Aug 2025

10/10 Excellent

francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. Felt safe and was clean. Kids enjoyed the pool area. Would definitely go back to this property
Stayed 3 nights in Aug 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable. The breakfast was solid!
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay. Definitely we will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Sada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying Been staying in this hotel since they opened Will not stay at any other hotel in Tecate
Stayed 2 nights in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
All was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luiz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Josefina, Indio

Stayed 1 night in Aug 2025

10/10 Excellent

Eddie

Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Amenities
The place was very nice and clean. Staff very friendly continental breakfast was good specially the chilaquiles.
Stayed 1 night in Aug 2025

10/10 Excellent

NABOR

Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful spectacular
Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice restaurant good food nice and clean bed
Stayed 1 night in Aug 2025

10/10 Excellent

Hilda

Traveled with family
Great rooms ! Nice restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and peaceful. The staff is kind, respectful and bilingual in English. I felt rejuvenated staying here. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Augustine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place and th
Stayed 1 night in Jul 2025

8/10 Good

Roberto

Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great bed and lots of pillows. The hotel has awesome amenities in the premises. The breakfast was yummy too
Stayed 1 night in Jul 2025