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The Imperial Hotel

3.5 star property

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Photo gallery for The Imperial Hotel

On the beach
Bar (on property)
Front of property
Lobby
Classic Twin Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
$75
includes taxes & fees
Dec 3 - Dec 4

Explore the area

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THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Place, Pembrokeshire Coast National Park
    ‪1 min walk‬
  • Place, Harbour Beach
    ‪3 min walk‬
  • Place, Tenby Beach
    ‪5 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Double Room

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, Sea View

Junior Double Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Double Room, Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, Sea View

Classic Twin Room, Sea View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

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Front of property
The Belgrave Hotel Tenby
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
4.0 out of 5, Very Good, 83 reviews
The Belgrave Hotel Tenby

About this property

The Imperial Hotel

3.5-star Tenby hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Additionally, a TV in a common area, a porter/bellhop, and a reception hall are onsite.
The Imperial Hotel offers 44 air-conditioned accommodations with coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This beach hotel also offers a terrace, a porter, and a television in a common area.

The Imperial Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 18.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (27 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 for adults and GBP 15.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

Reviews

The Imperial Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 93 reviews
Rating 8 - Good. 34 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 2 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

Reviews

8/10 Good

Amanda, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plastic flowers outside on the terrace looked cheap. There was a dj playing on Saturday afternoon which meant we could have a drink on the terrace. Aside from these two things we had a lovely stay, the staff were very pleasant and the breakfast was very good.
Stayed 2 nights in Aug 2025

2/10 Terrible

Edward

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It’s changed for the worse.
Stayed 4 nights in Aug 2025

6/10 Okay

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Really lovely property but hardly slept. The squeaky lift door, late night drinkers from outside and the very hot temperature in the room had me tossing and turning. Couldn’t for the life of my figure out the complicated aircon unit. Brilliant location though and enjoyed the scenery.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely comfortable bed and room. Didn’t like the QR ordering system on the terrace especially when it wouldn’t take your drinks order.
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

GARETH

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best parts about staying at The Imperial Hotel for us was that it is dog friendly and how well located it is. Shops, food and beautiful beaches literally right on the door step. The hotels terrace view of the North beach was also fantastic and a great place to sit relaxing day or night. Highly recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Tenby hotel in the perfect location

The hotel has recently had a renovation and oh my what a result. The room we had was a cosy sea view room. It had everything we needed and more. It was 27C the day we stayed so the air-con was very welcomed indeed! I highly recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stop.

Staff were amazing and great location
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location overlooking the beach

Great spot in there heart of Tenby. Nice bar area overlooking the sea. Lots of stairs which is not good for mobile issues, however their is a lift. Lovely new and fresh rooms with all new amenities, comfortable bed and amazing shower.
Stayed 1 night in Jul 2025

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities
No internet in “ Cosy” room. Husband and I. have 2 diff companies with our cell phones and neither phone could get internet. Asked front desk to possibly turn off and reboot modem , they said they couldn’t but would call provider. We only got internet in restaurant. Horrible in the tiny Cosy room and couldn’t get work done due to no service Asked for different room was told none available yet hotels.com showed 4 available. Parking was so far away. Be prepared for a haul. Kid out front working was on his cell phone and not paying attention to his job and Told us we had to park at sainsburys. It was a haul but there was one closer to hotel : we just weren’t told ,, it’s a few blocks away so still not close. Not a good area for parking for hotel guests at all. Be prepared to carry and drag bags.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing room in terms of size and view. It was in great condition and the bed was really comfortable. There was a lovely new bathroom too. The staff were extremely nice throughout our stay and we wished we could have stayed longer
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. Very friendly staff. Breakfast was great & good entertainment
Stayed 1 night in Aug 2025

4/10 Poor

Samantha

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
-Terrible service - On the day we got in, we waited nearly 20 minutes to order a cocktail when it wasn't that busy. Bartenders/Servers stood around talking and just looked at us with dumbfounded faces. We were told you scan with a barcode to order drinks from outside or it was table service inside. We started inside and wound up just going outside because it was quicker to order ourselves. On day two, same issue. This time, we wanted to stay inside, due to the weather. We had to get up twice to ask if we were getting service. We were told they'd be there soon but never showed up. After roughly 25 minutes, we wound up leaving and took our business elsewhere throughout the rest of our stay. Overall, the staff seems to have very lazy-like attitudes and don't seem to care about guest experience. -No Housekeeping on the first day. We had to fetch our own clean towels from downstairs. On the second day, we got Housekeeping. They did not give us fresh towels, and the bed looked like it was made by a child. You can tell the service was rushed. -Waited around getting Starbucks during check out while Associates were nearby not tending to us. During check out, my patience was wearing thin from all of the weekend issues that were piling up, so I got upset at one of the Worker's who proceeded to be argumentative with me. No apology from that individual or "How can I make this experience better?" mentality. Instead, she kept repeating that we should have reported each issu
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness
Amazing, helpful and friendly staff. Outside area needs cleaning on top of roof - this is not a used area but is overlooked by people with seaview. To the east side of the terrace.
Stayed 2 nights in Aug 2025

8/10 Good

paul

Stayed 1 night in Aug 2025

8/10 Good

Neale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautifully renovated hotel. Great location. Spectacular views from the restaurant/bar area
Stayed 1 night in Jul 2025

6/10 Okay

Justin

Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Building work was going on but we were aware of that before arriving. We didn’t like the QRcode ordering from the decking. Lacked the personal touch we found at a previous stay
Stayed 2 nights in Jul 2025

8/10 Good

MARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the property staff and everything was very good. issue with lift but that was mechanical and being addressed. Only issue I had was it’s a dog friendly hotel. I appreciate that Tenby is a haven for dog lovers and to have a hotel that can cater for them is a plus for them to get away. However they should have a section of their own away from the general public, this should be a priority for the hotel.If you want a quiet drink / meal you’re seated in the same areas as the owners with their dogs. To have them in same general areas of the bars and restaurant is simply not cool.
Stayed 2 nights in Jul 2025

10/10 Excellent

Srivani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with very friendly and helpful staff , few steps up and down the rooms but otherwise rooms all spacious and clean
Stayed 2 nights in Jul 2025