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Novotel Suzhou SIP

4.0 star property

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Photo gallery for Novotel Suzhou SIP

1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine
Fitness facility
Indoor pool
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym
$79
includes taxes & fees
Dec 26 - Dec 27

Explore the area

View in a map
688 Suzhou Avenue East, Suzhou, 215027
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Culture and Arts Center
    ‪6 min walk‬
  • Place, Suzhou International Expo Center
    ‪10 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 495 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 495 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 700 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

  • 495 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Twin Beds

  • 484 sq ft
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Balcony

  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Fairfield By Marriott Suzhou Jinji Lake
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    About this property

    Novotel Suzhou SIP

    4-star hotel in Suzhou Industrial Park
    This smoke-free hotel features 3 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
    Novotel Suzhou SIP offers 306 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, and hair dryers.

    Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

    Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
    In addition to an indoor pool, Novotel Suzhou SIP provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

    This 4-star property offers access to a business center. Event facilities measuring 4521 square feet (420 square meters) include conference space. This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

    Novotel Suzhou SIP is a smoke-free property.

    Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
    The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
    Bo Ya Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
    Times Garden Barbecue - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
    24-hour room service is available.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site

    Food and drink

    • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
    • 2 bars/lounges
    • 3 restaurants
    • Snack bar/deli

    Restaurants on site

    • Bo Ya Xuan
    • The Square
    • Times Garden Barbecue

    Things to do

    • Gym
    • Indoor pool
    • Sauna

    Family friendly

    • In-room babysitting (surcharge)
    • Indoor pool
    • Laundry facilities
    • Separate bedroom
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • 24-hour front desk
    • Free newspapers in lobby
    • Laundry facilities
    • Luggage storage
    • Safe at front desk
    • Water dispenser

    Guest services

    • Change of bedsheets (on request)
    • Change of towels on request
    • Concierge services
    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Porter/bellhop
    • Tour and ticket assistance
    • Wedding services

    Business services

    • 4,521 square feet of conference space
    • Business center

    Outdoors

    • Barbecue grill
    • Garden

    Accessibility

    • Elevator

    More

    • 7 floors
    • At least 10% of profits reinvested in community and sustainability
    • At least 80% lighting from LEDs
    • Banquet hall
    • Biodegradable coffee stirrers available
    • Biodegradable drinking straws available
    • Comprehensive recycling policy
    • Local culture and ecosystem education
    • No plastic coffee stirrers
    • No plastic drinking straws
    • No plastic soft drink bottles
    • Reusable cups
    • Reusable tableware
    • Smoking not allowed
    • Vegan dining options
    • Vegetarian breakfast available
    • Vegetarian dining options

    Room amenities

    Bedroom

    • Premium bedding

    Bathroom

    • Bathrobes
    • Hair dryer
    • Shampoo
    • Slippers
    • Soap
    • Toilet paper
    • Towels provided

    Entertainment

    • TV with cable channels

    Food and drink

    • 24-hour room service
    • Electric kettle
    • Free bottled water
    • Minibar

    More

    • Air conditioning (climate-controlled)
    • Bulk dispensers for toiletries
    • Cleaning products are eco-friendly
    • Desk
    • Eco-friendly toiletries
    • Free daily newspapers
    • Iron/ironing board
    • Laptop workspace
    • LED lighting
    • Phone
    • Safe
    • Soundproofed rooms
    • Water-efficient showers

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: anytime
    Express check-in available
    Minimum check-in age: 18

    Check-out

    Check-out before noon
    Express check-out available

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Renovations and closures

    The property will be renovating from November 23 2025 to December 26 2025 (completion date subject to change). The following areas are affected:
    • Swimming pool
    During renovations, the hotel will make every effort to minimize noise and disturbance.

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    • Fee for buffet breakfast: approximately CNY 128 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    Disposable personal items are available on request.

    We should mention

    No pets and no service animals are allowed at this property

    National rating

    Property class, provided by our rating system, is based on property type, amenities, and services.

    Property is also known as

    Novotel Suzhou SIP Hotel
    Novotel SIP Hotel
    Novotel SIP
    Novotel Suzhou Sip (opening February 2016)
    Novotel Suzhou Sip (opening March 2016)
    Novotel Suzhou SIP Hotel
    Novotel Suzhou SIP Suzhou
    Novotel Suzhou SIP Hotel Suzhou

    Reviews

    Novotel Suzhou SIP Reviews

    9.0

    Wonderful

    9.2/10

    Cleanliness

    9.0/10

    Staff & service

    8.8/10

    Amenities

    9.2/10

    Property conditions & facilities

    8.8/10

    Eco-friendliness
    Rating 10 - Excellent. 140 out of 242 reviews
    Rating 8 - Good. 84 out of 242 reviews
    Rating 6 - Okay. 17 out of 242 reviews
    Rating 4 - Poor. 1 out of 242 reviews
    Rating 2 - Terrible. 0 out of 242 reviews

    Reviews

    10/10 Excellent

    Jonghoon

    Stayed 4 nights in Aug 2025

    10/10 Excellent

    Shuang

    Liked: Property conditions & facilities
    Stayed 2 nights in Jun 2025

    10/10 Excellent

    Lan

    Traveled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in May 2025

    8/10 Good

    Jordan Shihern

    Traveled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.
    Stayed 5 nights in Sep 2024

    10/10 Excellent

    Lim

    Business traveler
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 4 nights in Aug 2024

    10/10 Excellent

    Kevin

    The view. The service.
    Stayed 6 nights in Aug 2023

    10/10 Excellent

    Lim

    Stayed 3 nights in Aug 2023

    10/10 Excellent

    Boon Leng

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities
    Staffs are friendly & helpful!
    Stayed 3 nights in May 2023

    10/10 Excellent

    Mei

    Traveled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Feb 2023

    6/10 Okay

    MACKENZIE

    Liked: Cleanliness, property conditions & facilities
    Disliked: Room comfort

    Good Location and Service! The Rest Left Wanting

    The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
    Stayed 3 nights in Jan 2022

    10/10 Excellent

    Tony Liptung

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Nov 2021

    10/10 Excellent

    Matthias

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Nov 2021

    10/10 Excellent

    Wan Gee

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Mar 2021

    8/10 Good

    Verified traveler

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Comfortable
    Stayed 2 nights in Jan 2020

    10/10 Excellent

    Verified traveler

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 6 nights in Nov 2019

    8/10 Good

    PUI LING BETTY

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Dec 2019

    10/10 Excellent

    XIAOLAN

    Stayed 1 night in Nov 2019

    8/10 Good

    Melissa

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Close to moon bay

    Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
    Stayed 1 night in Nov 2019

    10/10 Excellent

    TEAK RUDY

    Stayed 2 nights in Nov 2019

    6/10 Okay

    Danny S

    Business traveler
    Stayed 3 nights in Nov 2019

    10/10 Excellent

    Yongzheng

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Oct 2019

    8/10 Good

    Hock Guan

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Sep 2019

    10/10 Excellent

    Verified traveler

    Stayed 2 nights in Sep 2019

    10/10 Excellent

    Verified traveler

    Business traveler
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Really happy with this hotel, very modern & clean!
    Stayed 1 night in Sep 2019

    6/10 Okay

    Andrew

    Disliked: Cleanliness, room comfort

    I’ll not stay at this Noveltel again

    We stayed here for 3 nights, the checking receptionist was very cold and she had no smile to us, upon check out she only said “you are checked out”. The staffs are not trained to welcome you as a guest. The design and decoration are great, the bathroom smells bad, even with a glass door. all the bedding has a strong mildews smell. I don’t know if their housekeeper sanitize the toilet because it spreads the strong odor.
    Stayed 3 nights in Aug 2019