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Smart Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$18* Per night/room Sep 19 - Sep 20

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. 5 meeting rooms are available. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and 24-hour room service. Onsite parking is available (surcharge).

Palm Park Hotel Surabaya has designated areas for smoking.

  • Number of meeting rooms - 5
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Elevator
  • Snack bar/deli
  • Designated smoking areas
  • Ballroom
  • 24-hour front desk
  • Restaurant
  • Total number of rooms - 101
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Room Amenities

Palm Park Hotel Surabaya offers 101 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Free bottled water
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • LED TV
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Kemiri - This restaurant serves breakfast only.

24-hour room service is available.

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: IDR 6000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 17

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

At check-in, guests must provide a negative COVID-19 test result.

Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Hotel Names

  • Palm Park Surabaya
  • PALM PARK Hotel Surabaya Java
  • Palm Park Hotel Surabaya Hotel
  • Palm Park Hotel Surabaya Surabaya
  • Palm Park Hotel Surabaya Hotel Surabaya

Hotel Reviews

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