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Deluxe Double or Twin Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Grand Hotel Polyana helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 poolside bars.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 4 coffee shops/cafés. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, a children's pool, and a complimentary children's club. Parking is available onsite for a surcharge.

Grand Hotel Polyana is a smoke-free property.

  • Express check-in
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Turkish bath/Hammam
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Conference center
  • Shopping on site
  • Outdoor tennis courts - 2
  • Total number of rooms - 413
  • Number of floors - 7
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Tennis on site
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Free ski shuttle
  • Number of bars/lounges - 1
  • Number of poolside bars - 2
  • Full-service spa
  • Conference space
  • Free breakfast
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2008
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 4
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Ski storage
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 1347
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden

Room Amenities

Grand Hotel Polyana offers 413 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Krasnaya Polyana hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Turndown service
  • Free bottled water
  • Shower/tub combination
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Continental Restaurant - This restaurant specializes in Eastern European cuisine and serves breakfast and dinner.

The Hunters Hall - This restaurant serves light fare only. Guests can enjoy drinks at the bar.

The Season Restaurant - This restaurant specializes in Eastern European cuisine. Guests can enjoy drinks at the bar.

The Pavilion Restaurant - This restaurant specializes in Eastern European cuisine. Guests can enjoy alfresco dining (weather permitting).

Labyrinth Sushi Bar - This restaurant specializes in Japanese cuisine.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chandelle Blanche Medi. Services include facials, body wraps, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing on site
  • Cross-country skiing nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: RUB 10.00 per person, per night. This tax does not apply to children under 18 years of age.
  • A mandatory registration fee for non-Russian citizens is charged at this property.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: RUB 2200 per vehicle (one-way)
  • Self parking fee: RUB 500 per day (in/out privileges)
  • Rollaway bed fee: RUB 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place.

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Debit cards

Property confirms they are implementing guest safety measures

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for RUB 3000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Hotel Names

  • Grand Hotel Polyana
  • Grand Hotel Polyana Krasnaya Polyana
  • Grand Polyana Krasnaya Polyana
  • Grand Polyana
  • Grand Hotel Polyana Hotel
  • Grand Hotel Polyana Krasnaya Polyana
  • Grand Hotel Polyana Hotel Krasnaya Polyana

Hotel Reviews

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