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Classic Room, Multiple Beds, Mountain View

Bed Count room.options.bedSize.Futon Maximum Occupancy 8 Max
$78* Per night/room May 20 - May 21

Superior Room, Multiple Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Superior Room, Multiple Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Classic Room, 3 Twin Beds, Mountain View

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Classic Room, 3 Twin Beds, Sea View

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Classic Suite, Multiple Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 12 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Grand Mercure Ise-shima Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to hot springs, Grand Mercure Ise-shima Resort & Spa features a seasonal outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This hot springs hotel also offers a vending machine, shopping on site, and an elevator. A train station pick-up service and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.

Grand Mercure Ise-shima Resort & Spa has designated areas for smoking.

  • Registration desk height (inches) - 43
  • Registration desk height (centimeters) - 110
  • Elevator
  • Elevator door width (inches) - 35
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 2
  • Free train station drop-off
  • Elevator door width (centimeters) - 90
  • Shopping on site
  • Designated smoking areas
  • 24-hour front desk
  • Free train station pickup
  • Vending machine
  • Electric car charging station
  • Total number of rooms - 372
  • No accessible shuttle
  • Free self parking
  • Number of floors - 12
  • Free WiFi
  • Accessible train station shuttle
  • Outdoor seasonal pool
  • Children's pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Room Amenities

Grand Mercure Ise-shima Resort & Spa offers 372 accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Refrigerator
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Shampoo
  • Toilet paper
  • Children's dinnerware
  • Changing table
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Thin carpet in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

ビュッフェ会場「DINING -Le Sensor - Onsite buffet restaurant.

THE LOUNGE - Onsite lobby lounge. Open daily.

ONSEN LOUNGE - Onsite lobby lounge. Open daily.

Spa Services

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

  • Indoor public bath (no mineral springs)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

Car recommended

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The seasonal pool will be open from July to August.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is recommended for transportation to and from this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Ise-Shima Royal Hotel
  • Ise-Shima Royal
  • Hotel Resorts ISE-SHIMA
  • Resorts ISE-SHIMA
  • Ise Shima Royal Hotel
  • Hotel Resorts ISE SHIMA
  • Mercure Ise Shima & Spa Shima
  • Grand Mercure Ise shima Resort Spa
  • Grand Mercure Ise-shima Resort & Spa Hotel
  • Grand Mercure Ise-shima Resort & Spa Shima
  • Grand Mercure Ise-shima Resort & Spa Hotel Shima

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Hotel Reviews

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