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Family Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Delicate Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Delicate Room (Kingsize Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elite Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to an outdoor pool, Grand Metropark Hotel Hangzhou provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Grand Metropark Hotel Hangzhou is a smoke-free property.

  • Number of outdoor pools - 1
  • Babysitting or childcare
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1997
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Limo or town car service available
  • Smoke-free property
  • Swimming pool
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 359
  • Number of floors - 21
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Room Amenities

Grand Metropark Hotel Hangzhou offers 359 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Minibar (stocked, some free items)
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Imperial Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Le Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Minimum age to access spa is 12

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Self parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Host will greet you

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per day.

Pet Policy

  • Pets not allowed

Hotel Names

  • Grand Metropark
  • Grand Metropark Hangzhou
  • Metropark Hangzhou Hangzhou
  • Grand Metropark Hotel Hangzhou
  • Hangzhou Grand Hotel
  • Hangzhou Grand Metropark Hotel
  • Grand Metropark Hotel Hangzhou Hotel
  • Grand Metropark Hotel Hangzhou Hangzhou
  • Grand Metropark Hotel Hangzhou Hotel Hangzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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