In addition to an outdoor pool, Grand Metropark Hotel Hangzhou provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business amenities consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).
Grand Metropark Hotel Hangzhou is a smoke-free property.
Grand Metropark Hotel Hangzhou offers 359 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Imperial Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Le Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
No shield between guests and staff in main contact areas
Host will greet you
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Debit cards
Gap period enforced between guest stays - 24 hours
For the benefit of our customers, we have provided a rating based on our rating system.