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Get an overview of this hotel
5-star Seoul hotel in Itaewon

Popular property highlights

Free WiFi
Indoor pool
Business center
Laundry facilities
Smoke-free property

Location

Located in Itaewon, this luxury hotel is within a 10-minute walk of Namsan Botanical Garden, Itaewon Antique Furniture Street, and Leeum Samsung Museum of Art. Itawon Street and Blue Square are also within 15 minutes. Itaewon Station is 11 minutes by foot and Hangangjin Station is 14 minutes.

Hotel Features

This smoke-free hotel features 6 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges, and a 24-hour fitness center are onsite.

Room Amenities

All 615 soundproofed rooms feature free wired Internet and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 55000 for adults and KRW 27500 for children (approximately)
  • Fee for in-room wireless Internet: KRW 0 per stay (rates may vary)
  • Airport shuttle fee: KRW 16000 per person (one-way)
  • Airport shuttle fee per child: KRW 8000 (one-way)
  • Self parking fee: KRW 10000 per day
  • Valet parking fee: KRW 25000 per day
  • Rollaway bed fee: KRW 60500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 19

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children 12 years old and younger are not allowed in the Grand Club Lounge after 6 PM. Additional fees apply to children 4-12 years old for breakfast in the Grand Club Lounge. Also, extra charges apply for additional guests entering the lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

The seasonal pool will be open from June to October.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Grand Hyatt Seoul
  • Grand Hyatt Seoul Hotel
  • Hyatt Seoul Grand
  • Seoul Grand Hyatt
  • Grand Hyatt Seoul Hotel Seoul
  • Grand Hyatt Seoul Hotel
  • Seoul Hyatt
  • Grand Hyatt Seoul Seoul
  • Grand Hyatt Seoul Hotel Seoul

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from March 25 2020 to March 1 2021 (dates subject to change):

  • Bar/Lounge(s)

Property Features

In addition to a full-service spa, Grand Hyatt Seoul features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a nightclub. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge).

Grand Hyatt Seoul is a smoke-free property.

  • Picnic area
  • Express check-in
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Outdoor tennis courts - 3
  • Total number of rooms - 615
  • One meeting room
  • Number of floors - 20
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 3
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Nightclub
  • Outdoor seasonal pool
  • Children's pool
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 6
  • Laundry facilities
  • Spa tub
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Grand Hyatt Seoul offers 615 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Cable TV service
  • WiFi (surcharge)
  • Free wired Internet
  • Down comforter
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Guidebooks or recommendations
  • Laptop-friendly workspace

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Terrace - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

322 Sowolro - Steakhouse - Overlooking the pool, this steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

322 Sowolro - Kauri - Overlooking the pool, this sushi bar serves lunch and dinner. Open daily.

322 Sowolro - Teppan - Overlooking the garden, this theme restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

322 Sowolro - Tenkai - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

Hyatt Pure Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Mud bath in spa
  • Sauna in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Ice skating on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

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