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Mercure Sapporo

4.0 star property

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Photo gallery for Mercure Sapporo

Exterior
Shopping mall
Deluxe Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing
Shopping mall
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
$100
Jan 7 - Jan 8, 2026

Explore the area

View in a map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
  • Place, Tanukikoji Shopping Street
    ‪2 min walk‬
  • Place, Susukino Street
    ‪2 min walk‬
  • Place, Nijo Market
    ‪5 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking

Deluxe Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 452 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Twin Room, 2 Twin Beds, Non Smoking

Privilege, Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Privilege, Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, 3 Twin Beds, Non Smoking

Superior Triple Room, 3 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Superior Triple Room, 3 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Plus)

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Mercure Sapporo

4-star hotel in Sapporo City Centre
This hotel features a restaurant, a fitness center, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Mercure Sapporo offers 285 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff.

Mercure Sapporo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Bordeaux - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 2,000 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Bordeaux

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property will host countdown parties on December 31, 2025, 10 PM-1 AM. Guests may hear noise from the parties during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo

Reviews

Mercure Sapporo Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Everyone was kind, friendly and welcoming. Breakfast buffet was great with many food options. Hotel gym was standard, but a nice use during my vacation. Room was clean and super spacious. Overall great service.
Stayed 7 nights in Aug 2025

8/10 Good

Priyanka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area if trip with friends

Should be providing basic facility of water and coffee in rooms even if the tap water is drinkable.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Mia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable and quite spacious for Japan rooms. My family enjoyed using the gym for early morning workouts and our friends made good us of the hotel washing machines. Having a separate elevator to get to the lobby and the hotel rooms was at times bothersome, since it took longer, but I appreciated the safety and protection for hotel guests. The hotel location was convenient—close to subway, lots of shopping and assorted eateries available in walking distance!
Stayed 5 nights in Jul 2025

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Ning

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel location was great and so was the staff. However, there was a horrible smell on the blanket that even after sheets/duvet were changed, the smell remained and kept me up all night.
Stayed 3 nights in Jul 2025

8/10 Good

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

TRINH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, easy access to shop, dining and bus airport transfer which is only 3 minutes walking from hotel to bus station. Joanita is the best receptionist in Japan that I met. He is so helpful and friendly. I would go back to this hotel if i travel to Hokkaido next time
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Traveled with group
Stayed 4 nights in Jun 2025

8/10 Good

Anne

Traveled with family
Liked: Amenities
Size of room is good, may be better if there’s more storage space, overall in terms of location and convenience is great
Stayed 4 nights in Jun 2025

8/10 Good

Meca, Singapore

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Near station, room is big, bed is big enough and comfy, aircon is ok, breakfast is ok though i prefer a Japanese hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay in Sapporo. It is right in the middle of the restaurant and nightlife scene in town, with many choices on what to eat and do. It’s also right on a subway line two stops from the main JR Rail Station. The rooms were clean, quiet, and comfortable. The provided breakfast was good, but not outstanding. The staff were uniformly pleasant. It offers great value for the money. We would stay here again for sure.
Stayed 2 nights in Jun 2025

4/10 Poor

laureen

Traveled with family
Disliked: Amenities, property conditions & facilities
Good breakfast and services
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very helpful.
Stayed 4 nights in May 2025

8/10 Good

Raymond Alphonse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Hotel

Great location, very good rooms and very helpful staff! We had a great stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Cherie

Stayed 2 nights in Apr 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kanthat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in. Friendly staff, clean bed, walkable to everything.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Staff & service, property conditions & facilities

AK Sapporo

Booked a queen room, bed felt small (2 white people) and mattress was too soft for my liking. Carpet was green and always looked a bit dirty, but everything seemed perfectly clean. Air conditioning was turned off for winter Central heating and the room would get uncomfortablly warm. The manual operating window helped a little bit. Soap products were very nice in the bathroom. Buffet breakfast was very good. It appeared to have a 3 day rotation. Basics like bacon, eggs fruit and pancakes, and some fun stuff like Genghis Khan and cabbage which I loved. Croquettes were also amazing. Had to come after 845a as the buffet is slam packed. Likely from tour groups. Reception was absolutely phenomenal. They were very helpful and forwarded my luggage to my next hotel for me.
Stayed 5 nights in Feb 2025

10/10 Excellent

Betty Mendonca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was block & a half from the subway station & the subway station was just two stops from Sapporo Train Station & one stop away from Odori Park. There’s a convenience store next door & plenty of restaurants nearby. The Ramen Alley was just a block & a half away.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Gayle

Stayed 2 nights in Feb 2025

8/10 Good

FORREST

Hotel great EXPEDIA SUCKS!
Stayed 3 nights in Feb 2025