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Embassy Suites by Hilton Santo Domingo

4.0 star property

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Photo gallery for Embassy Suites by Hilton Santo Domingo

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Lobby lounge
Reception
Suite, 1 Bedroom, City View, Corner | Bathroom | Free toiletries, towels
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
$191
includes taxes & fees
Feb 28 - Mar 1

Explore the area

View in a map
Ave. Tiradentes #32, Corner of Gustavo Mejia, Santo Domingo, 10119
  • Place, Palacio de los Deportes Virgilio Travieso Soto
    ‪11 min walk‬
  • Place, Centro Olimpico
    ‪15 min walk‬
  • Place, Blue Mall
    ‪19 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪40 min drive‬

Room options

View all photos for One King Bed - One Bedroom Suite (City View)

37-inch flat-screen TV with premium channels, TV, iPod dock

One King Bed - One Bedroom Suite (City View)

9.6 out of 10
Exceptional
(93 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Suite, 1 Bedroom, City View, Corner | 1 bedroom, in-room safe, blackout drapes, free cribs/infant beds

Suite, 1 Bedroom, City View, Corner

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Living area | 37-inch flat-screen TV with premium channels, TV, iPod dock

Room, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One King - One Bedroom Suite Mobility Access

One King - One Bedroom Suite Mobility Access | 1 bedroom, in-room safe, blackout drapes, free cribs/infant beds

One King - One Bedroom Suite Mobility Access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Santo Domingo

4-star Santo Domingo hotel, connected to a shopping center in Downtown Santo Domingo
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a poolside bar, and a business center. Housekeeping is available on request.
Embassy Suites by Hilton Santo Domingo offers 179 accommodations with laptop-compatible safes and safes. Accommodations at this 4-star hotel have kitchenettes with microwaves and separate dining areas.

This Santo Domingo hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Santo Domingo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 32943 square feet (3061 square meters) include conference space. This Santo Domingo hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Embassy Suites by Hilton Santo Domingo is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Santo Domingo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Agatha

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 32,943 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • iPod dock

Food and drink

  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note unregistered guests will be charged a visitors fee at check-in.

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Santo Domingo
Embassy Suites Hilton Hotel Santo Domingo
Embassy Suites Hilton Santo Domingo
Embassy Suites Santo Domingo
Santo Domingo Embassy Suites
Embassy Suites Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Santo Domingo
Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

Embassy Suites by Hilton Santo Domingo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1006 reviews
Rating 8 - Good. 117 out of 1006 reviews
Rating 6 - Okay. 39 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Alexander

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Had some billing issues that were resolved but the room also had some cleanliness issues and when checking out they switched their breakfast time without notice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gilbert R

Stayed 1 night in Nov 2025

10/10 Excellent

Rosa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great service from all employees. Clean & nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

José A

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything! Specially the staff team Ana, Yésica, Lourdes, Domingo, Eudomar and Benoit. They were all excellent and made my stay a pleasant one.
Stayed 1 night in Oct 2025

10/10 Excellent

Hong

Stayed 2 nights in Nov 2025

10/10 Excellent

Alix

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean, the staff courteous, and very helpful. I had 2 small issues: the refrigerator in the room is not large enough to hold the restaurant’s dinner plates ( whatever is left over goes to waste ). Their food is great. Not enough sweetener and coffee cream were available in the room, and I did ask the maid if she could get me some, she simply replied that she didn’t have any. I should have alerted the front desk but chose not to do so.Large rooms. Nice big screen TV, great internet service. Nice parking. I would definitely go back and recommend this hotel. Excellent!
Stayed 7 nights in Oct 2025

6/10 Okay

Alejandra, Tegucigalpa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a really bad experience during check-in. Staff did not want to recognize that we have an Expedia reservation; they said that it did not appear in their system, that they had no rooms available. We showed our reservation, the paid invoice, the confirmation number etc. We were held up for 45 minutes at 11:30pm. Expedia helped us call the hotel in two occasions, finally they agreed and let us have our rooms. Such an unpleasant welcome
Stayed 4 nights in Oct 2025

10/10 Excellent

ELIEZER, Lares

Stayed 2 nights in Jul 2025

10/10 Excellent

iman

Stayed 3 nights in Oct 2025

10/10 Excellent

Warwick

Stayed 3 nights in Oct 2025

10/10 Excellent

Shary

Stayed 3 nights in Oct 2025

10/10 Excellent

GERMAN, WESTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, impecable facilities, awesome suite and great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo, Bronx

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay, the room are wonderful, i love everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Stayed 3 nights in Sep 2025

2/10 Terrible

Tobias

Stayed 2 nights in Oct 2025

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Bianel Josefina

Stayed 1 night in Oct 2025

10/10 Excellent

Daliana

Stayed 1 night in Aug 2025

10/10 Excellent

Jervis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The room was beautiful and clean. ALL STAFF we interacted with were exceptional! This hotel’s pool is amazing. I will definitely come back🙌
Stayed 5 nights in Oct 2025

10/10 Excellent

Julio de la

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing. The staff were cordial all the time. The room was spacious and clean. The bathroom's products were actually usable (shampoo, soap). High quality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas condiciones físicas
Stayed 1 night in Oct 2025