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Get an overview of this hotel
4-star San Sebastian hotel connected to a shopping center, close to Concha Beach

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business center
Laundry facilities

Location

Situated by the sea, this romantic hotel is within 1 mi (2 km) of Parque Aiete, Concha Beach, and Ondarreta Beach. Basque Culinary Center and Bay of Biscay are also within 3 mi (5 km). San Sebastian Amara Station is 21 minutes by foot and Donostia-San Sebastián Station is 28 minutes.

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite.

Room Amenities

All 75 soundproofed rooms provide free WiFi, free wired Internet, and room service. Guests will also find TVs, hair dryers, and safes.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13.20 for adults and EUR 6.60 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Measures to reduce infection (Spain)

Property Registry Number - HSS652

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Hotel Names

  • Aiete
  • Hotel Palacio de Aiete
  • Hotel Palacio de Aiete San Sebastian
  • Palacio de Aiete
  • Palacio de Aiete San Sebastian
  • Palacio De Aiete Hotel
  • Hotel Palacio Aiete San Sebastian
  • Hotel Palacio Aiete
  • Palacio Aiete San Sebastian
  • Palacio Aiete
  • Hotel Palacio de Aiete Hotel
  • Hotel Palacio de Aiete San Sebastian
  • Hotel Palacio de Aiete Hotel San Sebastian

Hotel Amenities

Renovations + Closures

This property is closed from October 30 2020 to February 28 2021 (dates subject to change).

Property Features

Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a rooftop terrace, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Palacio de Aiete is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 75
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Free newspapers in lobby

Room Amenities

Hotel Palacio de Aiete offers 75 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Free WiFi
  • Free wired Internet
  • Dial-up Internet access (surcharge)
  • Bathtub or shower
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Grab bar - near toilet
  • Wardrobe or closet

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.

Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner.

Onsite venue #2 - This café serves breakfast and light fare.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Hotel Reviews

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