Beginning of main content

Get an overview of this hotel
4-star San Juan hotel in Old San Juan

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Laundry facilities
Smoke-free property

Location

Located in Old San Juan, this hotel is steps from Pier 3, Port of San Juan, and Teatro Tapia. Pier 1 and Museo del Mar are also within 5 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a conference center are onsite.

Room Amenities

All 240 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include room service, coffee makers, and down comforters. Housekeeping is available once per stay.

Languages Spoken

  • English

Show all languages

Sheraton Old San Juan Hotel

100 Brumbaugh Street, San Juan, 00901

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.53 percent of room rate

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 16 for children (approximately)
  • Valet parking fee: USD 25.65 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Noise-free rooms not guaranteed

Masks are compulsory at the property

Pets allowed (no fees)

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • Dogs only
  • 1 per room (up to 40 lbs)

We should mention

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Hotel Names

  • Old San Juan Casino
  • Old Sheraton
  • Old Sheraton Hotel
  • Sheraton Old
  • Sheraton Old Hotel & Casino
  • Sheraton Old San Juan
  • Sheraton Old San Juan Casino
  • Sheraton Old San Juan Hotel & Casino
  • Sheraton San Juan Casino
  • Old San Juan Sheraton
  • San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton San Juan
  • Sheraton Old San Juan Hotel
  • Sheraton Old Hotel
  • Sheraton Old Juan Hotel Juan
  • Sheraton Old San Juan Hotel Hotel
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton Old San Juan Hotel Hotel San Juan

Hotel Amenities

Property Features

In addition to an outdoor pool, Sheraton Old San Juan Hotel provides a 24-hour health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 8073 square feet (750 square meters) include a conference center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Sheraton Old San Juan Hotel is a smoke-free property.

  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Valet parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 750
  • Terrace
  • Luggage storage
  • Offsite parking discounted rates available
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 8073
  • Conference center
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 240
  • Television in common areas
  • Number of floors - 9
  • Wedding services
  • Multilingual staff
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Room Amenities

Sheraton Old San Juan Hotel offers 240 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided once per stay.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Premium TV channels
  • Microwave (on request)
  • Blackout drapes/curtains
  • In-room massage available
  • Refrigerator (on request)
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Pillowtop mattress
  • LCD TV
  • Housekeeping - once per stay
  • Free cribs/infant beds
  • Limited housekeeping
  • Microwave (surcharge)
  • Refrigerator (surcharge)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Visual fire alarm
  • Bed sheets not available

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Palio - This restaurant specializes in local cuisine and serves breakfast and brunch. Happy hour is offered.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Snorkeling nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?