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Suite, 1 Bedroom, Balcony, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to an outdoor pool, Hotel Rumbao, a Tribute Portfolio Hotel provides a 24-hour health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 6973 square feet (648 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Rumbao, a Tribute Portfolio Hotel is a smoke-free property.

  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Covered parking
  • Conference space
  • Porter/bellhop
  • Secured parking
  • Vegan menu options available
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Covered parking
  • Vegetarian menu options available
  • Secured parking
  • Free WiFi
  • Self parking (surcharge)
  • No single-use plastic stirrers
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • No single-use plastic straws
  • Safe-deposit box at front desk
  • Conference space size (meters) - 648
  • Number of meeting rooms - 7
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 6973
  • Ballroom
  • Banquet hall
  • Reception hall
  • Vegetarian breakfast available
  • Total number of rooms - 245
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 9
  • Wedding services
  • Multilingual staff
  • 24-hour health club

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Room Amenities

Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • High-speed internet access
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Refrigerator (on request)
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Housekeeping on request
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • Recycling
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • WiFi speed 50+ Mbps

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

KUEROS Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Snorkeling nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Property is not currently implementing any guest safety measures

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 16

No cribs (infant beds) available

LGBTQ friendly

Children stay free

Parking height restrictions apply

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
  • Dogs only
  • 2 total (up to 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Old San Juan Casino
  • Old Sheraton
  • Old Sheraton Hotel
  • Sheraton Old
  • Sheraton Old Hotel & Casino
  • Sheraton Old San Juan
  • Sheraton Old San Juan Casino
  • Sheraton Old San Juan Hotel & Casino
  • Sheraton San Juan Casino
  • Old San Juan Sheraton
  • San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton San Juan
  • Sheraton Old San Juan Hotel
  • Sheraton Old Hotel

Hotel Reviews

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