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Fortaleza Suites

Property class: 3.5

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Photo gallery for Fortaleza Suites

An open door with white curtains, a chair with a cushion, a small table with a cup and saucer, and a potted plant.
A cozy interior with a wooden staircase, a chandelier, two patterned armchairs, and a dining table with a vase of flowers.
A cozy living room with a wooden ceiling, a sofa, chairs, and potted plants.
A hotel room with two beds, a wooden cabinet, a TV, and a hallway leading to a dining area.
A living room with a sofa, a television, a dining table with chairs, and a decorative archway.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
The current price is $76
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Presidential Suite

A kitchen with granite countertops, a stainless steel range hood, and wooden cabinets.

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Fortaleza)

A kitchen with wooden cabinets, a microwave, an oven, and a sink.

Suite (Fortaleza)

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Futon and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite (San Sebastian)

A room with a red sofa, a bed with a white bedspread, a painting on the wall, a table lamp, and a decorative vase.

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Futon and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite (San Cristobal)

A kitchen with wooden cabinets, a stainless steel oven, a microwave, and a sink.

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Sofa Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Room (Princesa)

A bedroom with a bed, nightstands, a dresser, a sofa, and a decorative door.

Room (Princesa)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (San Jose)

A bedroom with two beds, each with a patterned headboard, a nightstand with a vase of flowers, and a dresser with drawers.

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (San Justo)

A bed with a patterned headboard, two bedside tables with lamps, and a yellow throw blanket.

Room (San Justo)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Sol)

A bedroom with a bed, two bedside tables with lamps, a mirror, and a decorative headboard.

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Luna)

A small dining area with a table, a chair, a vase with flowers, a candle, and a window with curtains.

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (San Felipe)

A bedroom with two beds, a nightstand, a lamp, and a wall-mounted painting.

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (Plaza de Armas)

A neatly arranged bedroom with a patterned headboard, a bed with a pink blanket, two bedside tables with lamps and decorative items, and a wall-mounted painting.

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Plaza Colon)

A room with two beds, each with patterned headboards and matching pillows. There is a small table with a lamp and a vase with flowers between the beds.

Room (Plaza Colon)

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Small room (Norzagaray)

A bedroom with a bed, a nightstand, a wall-mounted light, and a patterned tile wall.

Small room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 63 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Fortaleza Suites

3.5-star guest house in Old San Juan
Along with coffee/tea in a common area, this smoke-free guesthouse has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
Fortaleza Suites features a vending machine, multilingual staff, and coffee/tea in a common area. Wired and wireless Internet access is complimentary. This Colonial guesthouse also offers express check-in, express check-out, and a microwave in a common area.

Fortaleza Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 870 out of 1396 reviews
Rating 8 - Good. 310 out of 1396 reviews
Rating 6 - Okay. 125 out of 1396 reviews
Rating 4 - Poor. 37 out of 1396 reviews
Rating 2 - Terrible. 54 out of 1396 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fiorella

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location the people there is so helpful nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in San Juan and hotel was in a perfect location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ramonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the rooms
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Handric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and convenient location!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Prime location!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

jacki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and return to it annually :)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay centrally located. Very friendly staff. Enjoyed our room.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome. The hotel room was spotless. The staff very friendly.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Alexandre

This place was ok for a short stay. Great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and great air conditioning. The bed was premium with nice soft sheets. Very large bedrooms and closets.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac kept room cool... staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness
Front desk staff was incredible and super helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Great location, clean, very nice people, comfortable. Also an easy walk to the cruise port. It was a great stay!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Argentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's such a beautiful hotel! We love the decor and the hominess. Rooms aren't big but big enough to relax in after a day of exploring the beautiful Old San Juan area. It's close to so much shopping and great places to eat and have a drink or two. Highly recommend! We'll definitely be back♥️
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal spot for a short stay. Walk around Old San Juan and don't worry about finding parking. There are bars, restaurants, and shops all around. The hotel staff are friendly and helpful.
The hotel sign is tiny and easy to miss if you're driving by.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Libby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful amenities, friendly and helpful staff, great location!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Phylicia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was Accommodating and super friendly 💙
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pamela J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful building and fabulous staff. We’ll stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Militza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen, air conditioner, coffee, clean, hot water, all great. Excellent service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for old San juan
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was awesome, very clean and comfortable room. Attendant lady at the front desk was nice. No complaints.
Stayed 1 night in Mar 2026