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Global Luxury Suites San Jose Downtown

4.0 star property

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Courtyard
Luxury Apartment, 2 Bedrooms | In-room dining
Luxury Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Business center
Luxury Apartment, 2 Bedrooms | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Dryer
  • Washer
  • Barbecue grill
  • Kitchen
  • Pool
  • Parking available

Explore the area

View in a map
77 N Almaden Ave, San Jose, CA, 95110
  • Place, San Pedro Square
    ‪3 min walk‬
  • Place, SAP Center at San Jose
    ‪8 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪4 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | Living room | 42-inch flat-screen TV with cable channels

Luxury Apartment, 1 Bedroom

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Living room | 42-inch flat-screen TV with cable channels

Luxury Apartment, 2 Bedrooms

  • 900 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Global Luxury Suites San Jose Downtown

4-star apartment in Downtown San Jose
This smoke-free apartment building features an outdoor pool, a 24-hour business center, and self parking. WiFi in public areas is free. Additionally, a garden, gas grills, and a picnic area are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Global Luxury Suites San Jose Downtown offers 10 accommodations with washers/dryers and complimentary bottled water. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the apartment include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly apartment also offers an outdoor pool, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Global Luxury Suites San Jose Downtown is a smoke-free property.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per day; includes in/out privileges)

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 250 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Phone

Location highlights

  • In a business district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Global Suites Jose Jose
Global Luxury Suites San Jose Downtown San Jose
Global Luxury Suites San Jose Downtown Apartment
Global Luxury Suites San Jose Downtown Apartment San Jose

Global Luxury Suites San Jose Downtown Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 6 out of 30 reviews

8.0/10

Cleanliness

4.6/10

Amenities

6.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Property conditions & facilities
Disliked: Amenities
Very safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, room comfort

Great location and apartment

Great location and great apartment. Good value for what you get. Kitchen could be better appointed. Pickup process was pretty bad. Concierge with keys was nowhere to be found.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, room comfort

Overall great.

Awesome building and location. Going through hotels.com created some complexity on the communication front. One big issue with this property is parking. You have to give them the details on your car 48 hour prior to arrival which is tough with rental cars.
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Do not stay here!

The "customer service" is HORRIBLE. There is no one to answer the phone, there is no sign out front to even find the "hotel" easily. What this place is isn't even a hotel. They are apartments posing as a hotel. It is basically an ABNB. They have a key scam going where they hand you an envelope with keys and then walk away before you can even examine what's in the envelope. Then when you realize that you haven't received all of the keys and notify the "concierge" he or she will not help you because "they don't handle that". The lost key cost is $350!!! You are also presented with a list of rules that is ridiculous. Something that had our company known about from the start we would never have booked here. I am already expecting a fight regarding the room condition (which is why pics were taken), and the key scam. Do yourself a huge favor and DO NOT STAY HERE!
Stayed 3 nights in May 2025

10/10 Excellent

Nha

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Joi

Business traveler
Liked: Cleanliness, room comfort

Convenient

This is an apartment in an apartment building, so no hotel type amenities but very comfortable and conveniently located. There is a coffee shop nearby and the unit has a furnished kitchen.
Stayed 4 nights in Mar 2025

6/10 Okay

Daniele

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property is excellent and so are the apartments, but the check-in was terrible, I shared the apartment with a colleague who arrived before me and they did not let him in. I had informed the property the day before that he would arrive earlier and gave them his generalities. He even had a copy of my passport. In the end he had to book a room elsewhere for the night.
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Rafael

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience with this place. Called and the management was not there to resolve my request.
Stayed 2 nights in Feb 2025

4/10 Poor

Dominic

Traveled with family
Liked: Cleanliness, amenities
This is first an apartment building. We were given no information about the building. We asked the concierge where the pool was and he didn't know! There is a club right across the street that was so loud until 1:30 am! That's probably why they let it out as a hotel because no one will sign a lease. There were 3 different directions as to what to do with the keys at check out. I replyed to an email and never received a response. I called the number and they didn't pick up. We were given no instructions on the elevator. You need to scan the fob on the key chain to select your floor. We will not stay here again.
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort

not happy at all

no heater could not enter apt hard to access
Stayed 3 nights in Feb 2025

8/10 Good

Trent

Business traveler
Liked: Cleanliness, property conditions & facilities
The only issue I had was the paperwork and communication was annoying. I had to fill out two different forms with basically the same information. I got 27 emails from booking to checkout. That was excessive. The place itself was fine. Easy walk to the restaurants and stuff.
Stayed 3 nights in Dec 2024

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness

Very bad communication!

Check in was awful. When we got there, the concierge couldn’t find anything about our stay and spent 30 minutes+ on the phone going back and forth with someone named Maria. I had to show them receipts proving our reservation. From other reviews I tried to do my due diligence ahead of time by filling out the form and calling the number on the form but that obviously didn’t help. We asked for parking (extra fee) and due to the confusion we’re told we would get it the next day. We didn’t and that concierge person said she had nothing to do with it. There was a hockey game and no parking so we had to park blocks away. We did end up moving the car closer around 11 pm because we were worried that our car would get broken into. It’s 2 hr parking starting at 9 am so we figured we had enough time when we checked out. Nope. We got a parking ticket at 10:04 am. The apartment was nice be but not worth all of the trouble we had staying there. It is an apartment building and they are renting some of the units out but very disorganized!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Maya

Liked: Cleanliness
Stayed 27 nights in Aug 2024

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
The bed was AWFUL! Nothing at all luxurious about it. The couch was broken, no one responds unless they want a form filled out or they want money. One elevator was working. They wait until the last minute to give you entry instructions and check out instruction. The actual apartment complex will give you the keys but has nothing to do with renting it.
Stayed 3 nights in Sep 2024

10/10 Excellent

ali Batuhan

Traveled with family
Liked: Cleanliness, room comfort

Nice location

Very nice location and nice apartment
Stayed 14 nights in Aug 2024

8/10 Good

Jacob

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Like the other reviewer said, it's really a tale of two halves: the pre-arrival communication was lacking but the property itself was super. After making the reservation I got an email and text asking me to complete a Move In form. I had a question about the form, emailed the contact and got an immediate answer back. So far so good, but then I emailed the form back to the contact and nothing. The next day I got another email and text asking for the form so I tried again and still nothing. Finally the property's leasing office called me and I was able to send her the form fine. Yet I continued to get emails and texts from GLS asking for that form every day for the two weeks leading up to my stay! This happened even after getting an email from them saying I was all set! Finally when arriving at the location, I was told by the front desk that the leasing office wanted me to return both sets of keys to them via the front desk, but a letter in the room said I was supposed to leave one set in the room and turn in the other to the front desk when leaving. Unable to contact anyone on the federal holiday, I went with the front desk's instructions since the leasing office had been more responsive earlier. Fingers crossed I don't incur a lost key charge! After all that the property was great! The room was well appointed, clean and comfortable. Right across the street is a food hall with nightly live music in an inviting open area that winds down at 9. But worth all that stress?
Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Terrible onboarding. Good property
Stayed 2 nights in May 2024