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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Property preview
Meeting facility
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Room service
  • Bar
$108
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, San Antonio River
    ‪1 min walk‬
  • Place, San Antonio Majestic Theater
    ‪3 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(16 reviews)
  • 290 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(37 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn San Antonio - Riverwalk by IHG

3-star hotel in Downtown San Antonio
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn San Antonio - Riverwalk by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Holiday Inn San Antonio - Riverwalk by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 647 out of 1162 reviews
Rating 8 - Good. 233 out of 1162 reviews
Rating 6 - Okay. 140 out of 1162 reviews
Rating 4 - Poor. 82 out of 1162 reviews
Rating 2 - Terrible. 60 out of 1162 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Deloris

Stayed 2 nights in Aug 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#63 for me

It was my #63 rd birthday getaway. The valet was so nice we interacted with him mostly. Mr. Ehren his friendly smile made you just want to talk to him and he didn’t mind at all. We really enjoyed our stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Aylanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was clean and staff was super friendly. Will definitely come again if I go to San Antonio. Its near the riverwalk.
Stayed 3 nights in May 2025

8/10 Good

Steven

Stayed 2 nights in Aug 2025

10/10 Excellent

Melinda Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with great beds

Great hotel! Comfy beds and great views! Accessable to do many things.
Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Located directly on the Riverwalk. Clean. Check in staff was not very accommodating. $40 per night for parking.
Stayed 1 night in Aug 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the riverwalk location but we used the street access instead of the hotel. Our room.had weird smell so we moved next door. Hotel was pricey but the location especially riverwiew balcony rooms were nice. I would stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There was no accessible.
Stayed 2 nights in Aug 2025

6/10 Okay

Noah Laeke

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was under construction and this wasn’t disclosed.
Stayed 4 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Limited restaurant availability in hotel, and pool was under construction repair - didn’t know and nothing was mentioned during check in
Stayed 3 nights in Aug 2025

4/10 Poor

Ginger

Traveled with group
Disliked: Amenities
A bit too over priced for the condition of the place Homeless hanging out at the river walk area, we saw what we were pretty sure it was human feces The elevator a cardboard flooring over it for reasons unknown The hotel bar closed early and did not tell anyone so my friend and I sat there for 15 minutes before she went downstairs and found out that they have closed the bar early They locked the doors from the Riverwalk to the patio before 10 PM so you have to go down into the very lower level to go out called the tunnel, was very musty smelled like mold The patio outside is not what you see in the pictures either there’s just a couple of brass tables out there not really a place you wanna just sit and hang out And I’m not sure if there is mildew or mold or something in the rooms but after we left my friend and I were feeling like we had a very bad allergic reaction or just sick as soon as we spent a couple of hours away from the property, we started feeling better
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

8/10 Good

Ilonna

Stayed 3 nights in Jun 2025

6/10 Okay

Gonzalo

Traveled with family
Liked: Staff & service
The internet access was a bit slow. Also there was no safety box available, which was concerning.
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

So so hotel

Bathroom mirrors are deteriorating. Outlets in lamps and bed frames loose and flimsy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nubia

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was one of the easiest check ins i have ever had. The front clerk Jay was EXCELLENT! His attitude, personality and professionalism was above and beyond! He did things fast and easy amd also gave us a room upgrade(river view) after the issues i had with a previous hotel reservation at a different location. He was great! After that, Ehren and Jesse from valet parking were also very helpful providing dining, route, sight seeing suggestions. You do have to pay for parking, but it was a one time fee($36) that covered our stay for the weekend. Most other hotels have a nightly fee. This hotel is within walking distance of all restaurants shops and night life. Room was a little small but couldnt complain since it was a river view. I was looking fwd to the pool but turns out this hotel DOES NOT have a pool. Something about renovations with an indefinite opening date. The only complimentary thing they offer is the coffee inside your room. Everything else you must pay for. Overall great experience and will probably stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at!
Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a GREAT TIME at the HOLIDAY INN

I think the manager name was Adam, very nice guy!
Stayed 1 night in Aug 2025

10/10 Excellent

Northwest

Stayed 1 night in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Had no swimming pool as advertised
Stayed 1 night in Aug 2025

4/10 Poor

Ramon

Stayed 2 nights in Aug 2025