Front desk not friendly and uniformative. Body language is as important as words. Total lack of service excellence. Very rude when I checked in and not at desk when I turned in my room keys. Need to invest in staff training.
Traveller from murfreesboro, TN
Located in the heart of Salem, this hotel is 2.6 mi (4.2 km) from Moyers Sports Complex and within 6 mi (10 km) of Salem …More
Has all the necessary services. Hotel staff were very polite. No traffic noise. There were a lot of young people staying in the hotel the night we stayed and I didn't hear any noise from them either. One can tell the hotel is old but the beds are nice, tv is modern, small microwave and refrigerator are new. The hotel is near shopping and restaurants, both fast food and chains. Really enjoyed our stay.
Traveller from Virginia
Situated in Salem, this hotel is 2.8 mi (4.5 km) from Moyers Sports Complex and within 6 mi (10 km) of Salem Memorial …More
Bordered by the city of Roanoke, Salem is mainly residential. However, it comes with a bit of sporting claim to fame, too. It hosts the NCAA Division III National Football and Men’s Basketball championships every year.