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Lopesan Caoba Lagoon Resort, Spa & Casino

Property class: 5 and above

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Photo gallery for Lopesan Caoba Lagoon Resort, Spa & Casino

A resort pool area with clear water, lounge chairs, umbrellas, and a modern building in the background.
A modern hotel room with two beds, a balcony with a view of greenery, and a wooden accent wall.
A lobby with artificial trees, a central spiral sculpture, and modern seating.
A courtyard with a building featuring a bell tower, surrounded by lush greenery and stone pathways.
A spacious indoor area with a modern design, featuring a long corridor with seating and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
The current price is $420
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
Av. Barcelo, Playa Bávaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪11 min walk‬
  • Place, Fun Republic
    ‪16 min walk‬
  • Place, Barceló Bávaro Convention Center
    ‪8 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for RESORT JUNIOR SUITE TROPICAL VIEW - KING

A hotel room with a large flat-screen TV, a desk with a coffee maker, a comfortable chair, a bed with pillows, and a large window with curtains.

RESORT JUNIOR SUITE TROPICAL VIEW - KING

9.6 out of 10
Exceptional
(21 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for RESORT JUNIOR SUITE WATERPARK VIEW - KING

A modern hotel room with a bed, bedside lamps, a desk, a chair, and a television.

RESORT JUNIOR SUITE WATERPARK VIEW - KING

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for RESORT JUNIOR SUITE SWIM UP - KING

A modern hotel room with a bed, bedside lamps, a desk, a chair, and a television.

RESORT JUNIOR SUITE SWIM UP - KING

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for RESORT JUNIOR SUITE TROPICAL VIEW - QUEEN

A hotel room with a bed, a desk with a television, a chair, and a window with curtains.

RESORT JUNIOR SUITE TROPICAL VIEW - QUEEN

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for RESORT JUNIOR SUITE WATERPARK VIEW - QUEEN

A hotel room with two beds, a desk, a television, and a minibar.

RESORT JUNIOR SUITE WATERPARK VIEW - QUEEN

7.0 out of 10
Good
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for RESORT JUNIOR SUITE SWIM UP - QUEEN

A hotel room with two beds, a desk, a television, and a minibar.

RESORT JUNIOR SUITE SWIM UP - QUEEN

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Lopesan Caoba Lagoon Resort, Spa & Casino

Spend the day catching some rays at the beach, relaxing by one of Lopesan Caoba Lagoon Resort, Spa & Casino's 5 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Lopesan Caoba Lagoon Resort, Spa & Casino offers 552 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free international calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a steam room, and a fitness center.
OM Spa has 31 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Lopesan Caoba Lagoon Resort, Spa & Casino is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Lopesan Caoba Lagoon Resort, Spa & Casino you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 8 bars/lounges and a beach bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site.

Lopesan Caoba Lagoon Resort, Spa & Casino is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A hosted evening meal is available for a surcharge daily (reservations required).
Lopesan Caoba Lagoon Resort, Spa & Casino has 10 restaurants on site.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Si

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Lopesan Caoba Lagoon Resort, Spa & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 464 reviews
Rating 8 - Good. 71 out of 464 reviews
Rating 6 - Okay. 33 out of 464 reviews
Rating 4 - Poor. 23 out of 464 reviews
Rating 2 - Terrible. 25 out of 464 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Good food, The beautiful pools and the cenote.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service was excellent and it was always clean. the staff was super helpful and provided excellent service.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, beautiful and the staff is awesome. Love the pool area , and the water park. Definitely will come back .
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi , Hola, the hotel , all the pools and all restaurants were excellent. It's a brand new hotel and everyone was giving 100% to make the stay great . We really enjoyed it and will be back in the future.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at every restaurant was top tier. The pools had excellent temperature
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and stunning hotel, it was spotless clean everywhere we go. We recognized theey are still under construction
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with a unique concept. The attention to detail is stunning. It is full of peace, fun, delicious food, and beautiful restaurants. We enjoyed the experience 100%!
Stayed 6 nights in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
I liked the water park, however, cleaning and sanitation could be better. Cleaning the rooms and sanitizing could be better.
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
The staff seemed not so friendly to the Dominican guest as they were more friendly with the amarican guest, very few said good morning or greated… and the food I give a 1 of 10
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are more on the warmer side unless it’s the cenotes so on a very hot day it’s not refreshing but I’m definitely not complaining. The water park is very good wave pool as well. There was no beach only on the costa bavaro side which I think it could be cleaned more. I went a few years ago and the beach is definitely not as nice as it use to be. Overall great hotel would definitely come back!!!!!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!! First impression out of the roof. During our stay we had a power outage situation. They said its a external situation but they were working very hard to resolve. Its very beautiful resort Will come back for sure.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never got to stay in the resort so I don't know what it's like,it's not even available yet . They will move you to a different resort if you book this one . I just got back and was moved to lopesan bavaro .
Stayed 6 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff not well prepared . Lot places not ready yet ,I can understand that is a new place , the way I see it is that was opened too soon. Workers that work at the hotel don’t have enough experience , hope in the future get better
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort this is my third time visiting the property but 1st time in the new resort. Food is good you won’t get bored with the pools, water parks, cenotes, bars and restaurants. Pools are heated which means on a very hot day it doesn’t cool you down except the cenote those are colder which they are all amazing pools to swim in. The new resorts have a delivery charge for room service which I personally think should be free as to that’s the only food you have 24 hours unless you’re walking to the blvd which isn’t far but also not too close. Drinks are good but wish they had more premium drinks. The blvd has nightclub, casino, sports bar, English pub, theater and my favorite the coffee shop. There’s other activities and even a ice cream shop
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
They did not have our room available at the resort we paid for and moved us to their sister resort down the road. Then they tried to put us in a different room than we paid for. It took two hours to get the room we paid for and speak with the manager. Beyond that, the buffet had a very wide selection of mostly bad food. The staff, all but a few, seemed burdened to help with anything. The resort was clean but still under construction. I would not stay at this resort again.
Stayed 5 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful resort with gorgeous pools and well-kept grounds. We really enjoyed the Peruvian and Mexican restaurants, as well as YOLO and the ice cream parlor. Unfortunately, the experience was affected by ongoing construction. We were woken up early every morning by construction noise, and even late at night we could hear loud rumbling and furniture being moved. Restaurant reservations were difficult to get, and for lunch the buffet was the only option. The biggest disappointment was the food. Breakfast had very limited options, most of it was cold, and even the mofongo was cold and watery. The drinks tasted watered down, and the Italian buffet was by far the worst. Yudid Ramos and Adilenny at reception were very helpful and provided great service.
Stayed 7 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very very very very disappointed
Stayed 7 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service
I wouldn't be able to give much information about the resort as they changed my reservation to another location without notifying me. I was made aware of the change until I was already at the resort. No one could tell me why and they kept pointing fingers at each other. I will NEVER reserve for any Lopesan amenity ever again.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The hotel is not finished whatsoever and is definitely not ready to be open to the public. There is dust and construction everywhere, and guests are being accommodated in another wing because Caoba is still incomplete and only half done. During check-in alone, we personally witnessed at least five different guests making complaints, including concerns about food poisoning and the hotel not living up to the 5-star standards it advertises. Let’s also not forget the staff’s lack of efficiency. I informed them that the chicken I was served was completely raw once I cut into it, and their response was that I “should have looked better.” Overall, this property feels far from a 5-star experience. Between the unfinished construction, excessive dust, food safety concerns, and poor customer service, the hotel should not be open to the public in its current state.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Here's a balanced and honest review you can post: Before you post it, one clarification: your previous messages mentioned Lopesan Costa Bávaro, but you also mentioned Lopesan Caoba Lagoon. This review is written generically so it works for either property. We recently stayed here with our family, and while we had a good vacation overall, the resort still has room for improvement. The best part of our stay was the food. The quality and variety were excellent, and we enjoyed every meal. The rooms were comfortable, and the property has a lot of potential. However, it's clear that the hotel is still very new. Several amenities were still under construction, which was disappointing since we expected everything to be fully operational. Many staff members were friendly, but unfortunately, they often didn't have answers to basic questions or seemed unsure about resort information and procedures. The biggest downside was the service at the à la carte restaurants. We had a group of eight, and it consistently took around 2½ hours from being seated to receiving our meals. While we understand larger groups can take longer, the wait was excessive and took away from the overall dining experience. Overall, this resort has great potential thanks to its excellent food and beautiful property, but it still needs time to improve its operations, staff training, and complete the remaining construction. I would consider returning in the future once those improvements have been made.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nervous about booking after reading so many negative reviews, but I’m so glad I didn’t cancel. We stayed in Caoba Lagoon. Check-in was smooth, and we were in our clean room within 30 minutes. Restaurants: Reservations through the app were easy. We tried the Thai, Mexican, French, and Italian restaurants. The French and Mexican were our favorites. The staff at the Mexican restaurant surprised me with a birthday song and dance. At the Thai restaurant my husband received the wrong meal, but they immediately offered to remake it. Service: We experienced excellent service. Despite speaking very little Spanish, every employee was friendly and attentive. Drinks were constantly refilled, and the staff was wonderful with our children. My only negative interaction was at the Bávaro coffee shop, but everyone can have a bad day. Power Outage: We lost power and A/C one evening. It was uncomfortable, but the staff handled it professionally despite some guests unfairly taking their frustration out on them. Cleanliness: Some areas had a musty smell, but our room was cleaned daily, fresh towels were provided, and the grounds were beautifully maintained. Beach/Construction: The Caoba Beach Club was still under construction, but we had full access to Costa Bávaro. We never had trouble finding chairs, and construction never disrupted our vacation. The resort isn’t perfect, but the staff worked incredibly hard, the food exceeded our expectations, and we made wonderful family memories. We’d
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The property was absolutely gorgeous, and while the hotel was not on the beach it had huge and gorgeous pools. It had all sorts of amenities for families and children. On the negative, there was still some construction and employees were working on things, such as installing lighting, roofing on walkways, landscaping, and furniture installation around the hotel. Also the walk to the beach took 15min. There was also a widespread power outage that affected Lopesan Costa Barbato and Caoba Lagoon. There was no power at the waterpark or the wave pool, none of the cascades worked, no elevator, no AC on the properties and restaurants, and certain foods were affected and not served. Both properties were with NO AC for nearly 24 hours. But! the reason that I did not give the hotel full stars in my rating was because we asked for a manager several times, and while the staff was very polite and trying to hear our complaints during the outage, no manager ever showed up. We were told he was on property…. a lot of people were outraged and hanging around the lobby for an explanation, but no manager ever came out to talk to us; we heard his name was Ivan. And now with the positive, the staff smiled a lot, they danced to entertain us. They were very polite and very helpful. The food was good and plentiful; they had something for everyone. Some of the à la carte restaurants were really good. We’re definitely thinking about visiting in the future maybe when the property has it more together.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le puse calificación bueno porque nos entregaron la habitación hasta las 6:18pm. En 30 minutos de estar mi hijo en la piscina se le perdió el brazalete y me advirtieron que si se perdía un brazalete cobran $500 primer día y $100 el resto de los días. Por sentido común lo reporte el día siguiente.
Stayed 6 nights in Jul 2026