Really big room with all the features expected for a hotel of this standard. Wi fi and air con excellent. 3 close beaches and stunning scenery. Poolside cafe bar really good and warm and friendly service.
Traveller from J
Situated in Santiago del Teide, this aparthotel is within 1 mi (2 km) of Oasis Los Gigantes Public Pool and Los Gigantes …More
Just returned from a lovely week at this hotel. Room was great, very quiet at night and the beds (including the sofa bed in the lounge which I slept on) were really comfy. The entertainment staff worked really hard and there was something for all ages. The food was fine, good variety but spoilt by some guests being absolute pigs and taking way more than they needed. It was replenished very quickly but there was no need for people to take eg, a whole pizza, leaving others having to wait. The pool bar food was great for snacks during the day. Sunbeds werent an issue for the first few days but did get bad by the end of the week and when we left at 7 am for a trip one day there were already beds reserved. . The wifi also wasnt great. The hotel was advertised as unlimited wifi but it didnt really reach our room and was often over loaded so we were unable to get on - fine for me but not ideal for 2 teenagers!!! Reception also needed more staff. There was often only 1 person on and if someone was checking in or had long queries there was often a long wait. However, they were very helpful when you did get to speak to them. They sorted out our problems with the safe and dodgy toilet very quickly
Traveller from Bournemouth
This family-friendly Guia de Isora hotel is located near the beach, within 3 mi (5 km) of Oasis Los Gigantes Public Pool and …More
We enjoyed our stay at the Costa Los G... but were very surprised by the amount of things that were not included and the amount of cash we needed on hand (maybe this is a European thing at all inclusives, but not something we are accustom to in Mexico and the Caribbean). We were also a little disappointed that we had to chase the staff for room amenities such as soap and bottled water - small things but they kind of added up. All this said, it was a nice resort for the family (kids 7,5&4) and we had a good time. The pool was great the food as good and the beach was a short 5 minute walk. It was like a cruise ship on land!
This family-friendly Santiago del Teide resort is located by the sea, within 1 mi (2 km) of Oasis Los Gigantes Public Pool …More
We have just returned from this hotel and have to say it really was a lovely place to stay. The staff are all very welcoming and friendly. I wasn't sure what to expect, it is a small hotel but it has everything you need to make for a relaxing holiday. The swimming pool is not heated and it was a bit cold for February. The food was excellent, there was plenty of choice every day and it all looked fresh and appetising.
Traveller from Isle of Wight
Situated by the sea, this hotel is 1.9 mi (3 km) from Oasis Los Gigantes Public Pool and 2 mi (3.2 km) from Los Gigantes …More
The towns of Los Gigantes, Puerto Santiago, and Playa de la Arena are on the west coast of the island of Tenerife, just south of the famous Los Gigantes cliffs. The three are adjacent to one another, with Puerto Santiago in the middle. Of the towns, Puerto de Santiago has more local Canarian residents and traditional Canarian restaurants. Playa de la Arena boasts a gently sloping, black-sand beach.