"spacious apartment near to restaurants and shops. "
the hotel staff were helpful and happy to give advice. the breakfast buffet had a wide range of food and of good quality. the apartment was spacious and clean and had reasonable cooking facilities but we ate out most of the time. when we arrived incredibly late the first night due to a dreadful coach transfer (get a taxi instead!!), unfortunately the children's beds were not made up which would not have been an issue earlier on but was quickly resolved when i was given the sheets etc. and the staff were apologetic. the other issue was that the pool was pretty cold most of the time, it was supposed to be heated but i am not sure it was. it didn't really stop us using it as my children prefer to be in and out of the water irrelevant of temperature but appeared to stop other families at times especially in the morning.
otherwise a lovely stay and welcoming staff, we are likely to return in the future.
Traveller from yorkshire
Situated on the beach, this aparthotel is 1.2 mi (1.9 km) from Oasis Los Gigantes Public Pool and 1.3 mi (2 km) from Los …More
We enjoyed our stay at the Costa Los G... but were very surprised by the amount of things that were not included and the amount of cash we needed on hand (maybe this is a European thing at all inclusives, but not something we are accustom to in Mexico and the Caribbean). We were also a little disappointed that we had to chase the staff for room amenities such as soap and bottled water - small things but they kind of added up. All this said, it was a nice resort for the family (kids 7,5&4) and we had a good time. The pool was great the food as good and the beach was a short 5 minute walk. It was like a cruise ship on land!
This family-friendly Santiago del Teide hotel is located near the beach, within 1 mi (2 km) of Oasis Los Gigantes Public Pool …More
Been going for more than 20 years - wonderful setting/location, ideal for "winter sun" escapes plus a large number and variety of restaurants close at hand to have dinner in the evenings if you don't want to cater for yourself. Staff turnover very low so you meet the same staff each visit which helps - all of whom are very helpful.
One of our favourite spots/holiday locations.
Returned yesterday and already booked another week at the end of April.
Traveller from Worcester
Situated in Santiago del Teide, this aparthotel is within 1 mi (2 km) of Oasis Los Gigantes Public Pool and Los Gigantes …More
The towns of Los Gigantes, Puerto Santiago, and Playa de la Arena are on the west coast of the island of Tenerife, just south of the famous Los Gigantes cliffs. The three are adjacent to one another, with Puerto Santiago in the middle. Of the towns, Puerto de Santiago has more local Canarian residents and traditional Canarian restaurants. Playa de la Arena boasts a gently sloping, black-sand beach.