"daughter won't stop talking about the frog slide"
We stayed in this hotel twice. The first time was in Feb 2017. It was amazing. The hotel host accidentally gave us a room that someone was already staying in (she explained it was a glitch in computer system that happens sometimes) and made up for it by upgrading our room. It was nice to have the extra space.
The second time we stayed the large pool was shut town temporarily for maintenance. The thing is, when hotels that have pools, close them, they should notify the customers. I think the problem is that I book via Expedia and expedia doesn't share renovation information the way they should. We stayed here less than two weeks later and the pool had been closed. I was too exhausted to do anything about it, but it was incredibly difficult to watch our 1 year old (who we would have had in the big pool with us in a flotation device), while our almost 4 year old played in the baby pool with the frog slide. I'm getting sick of booking via expedia to find out the hotel has renovations happening. There must be a way to notify customers when pools or other amenities are temporarily shut down. I don't want to negatively review the hotel, because again, I'm not sure how much they are to blame. However, we were there three days the second time around and the pool was closed the entire time and it didn't look like anyone was fixing it.
Traveller from Indianapolis
Set in Portage, this family-friendly hotel is 7.4 mi (12 km) from Indiana Dunes National Lakeshore and 8.7 mi (14 km) from …More
This hotel would be ok for a couple or family (due to the unique pool area). I was traveling alone and at times felt very uncomfortable. There is a bar, that intertwines with common areas therefore bringing the "bar scene" into the forefront. If I handnt been by myself, it wld have been less uncomfortable. The room was very large and spacious, breakfast was adequate, parking not great.
Traveller from Portage, IN
Located in the business district, this family-friendly hotel is within 12 mi (20 km) of Indiana University Northwest, Deep …More
When we first arrived it was after working ours and the place was closed. I did not check my emails on my home computer before leaving which had the necessary information to allow us entry to the facility. I was not able to retrieve the info from my cell phone for some reason. Luckily, I was able to access my emails on a computer at the hotel next to them, otherwise we would have had to find another place to stay until Monday because the office is closed on Sunday. There was a phone number to call incase of an emergency but that did not help us at the time. When I booked the room, they didn't tell me when the access information would be emailed to me. My only suggestion would be to send out the information much sooner since I did book the room 1 1/2 weeks in advance. If it wasn't for this issue, everything would have been trouble free.
Traveller from Elgin, IL
Situated in Portage, this hotel is 7.5 mi (12.1 km) from Indiana Dunes National Lakeshore and 8.8 mi (14.1 km) from Indiana …More
A popular destination for travelling families, Portage sits on the southern shores of Lake Michigan, making it an ideal location for swimming, boating, and fishing. Paved bike paths also span the entire city allowing for visitors to take in everything from dining and shopping downtown, to exploring sand dunes and blueberry farms via bicycle.