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Royal Palm Suite Hotel

3.5 star property

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Photo gallery for Royal Palm Suite Hotel

View from property
Business Suite, 2 Queen Beds | Living area | TV
Bar (on property)
View from room
Front of property

Reviews

4.4 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
$165
includes taxes & fees
Nov 3 - Nov 4

Explore the area

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7 Saddle Road, Maraval, Port of Spain, Trinidad
  • Place, Queen's Park Savanah
    ‪16 min walk‬
  • Place, Royal Botanical Gardens
    ‪2 min drive‬
  • Place, Ariapita Avenue
    ‪4 min drive‬
  • Airport, Port of Spain (POS-Piarco Intl.)
    ‪27 min drive‬

Room options

View all photos for Business Suite, 2 Queen Beds

Business Suite, 2 Queen Beds | 1 bedroom, desk, cribs/infant beds, rollaway beds

Business Suite, 2 Queen Beds

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds

1 bedroom, desk, cribs/infant beds, rollaway beds

Executive Suite, 2 Queen Beds

  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Basic Room

  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Bed

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About this property

Royal Palm Suite Hotel

3.5-star Port of Spain hotel with 1 restaurants, connected to the convention center
Along with an outdoor pool, this hotel has a restaurant and a nightclub. Self parking is free. Additionally, a bar/lounge, a poolside bar, and 5 coffee shops/cafes are onsite.
Royal Palm Suite Hotel offers 70 air-conditioned accommodations with ceiling fans. Televisions come with satellite channels. Bathrooms include bathtubs or showers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services.
Royal Palm Suite Hotel features an outdoor pool and a children's pool. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 5 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a business center and 3 meeting rooms. Event facilities measuring 2000 square feet (186 square meters) include a conference center. This family-friendly hotel also offers a nightclub, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Royal Palm Suite Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Royal Palm Suite Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 5 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 per person
  • 5 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1935
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.00 per person
  • Fee for in-room wireless internet: USD 10.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per day (rates may vary)
  • Airport shuttle fee: USD 50.00 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number R-827

We should mention

This property does not have elevators

Property is also known as

Royal Palm Suite Hotel Port of Spain
Royal Palm Suite Hotel
Royal Palm Suite Port of Spain
Royal Palm Suite
Royal Palm Suite Hotel Hotel
Royal Palm Suite Hotel Port of Spain
Royal Palm Suite Hotel Hotel Port of Spain

Royal Palm Suite Hotel Reviews

Reviews

4.4
Rating 10 - Excellent. 3 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 9 out of 27 reviews
Rating 2 - Terrible. 11 out of 27 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

4/10 Poor

ELIZABETH

Disliked: Amenities, property conditions & facilities
Property in adequate nothing like the advertisement said outdated shower didn’t work had no utensils were missing comp. There was no ironing board no kettle to boil water. We had one rusted spoon 2 cups two plates and a rusted knife bedding as in the comforter was not washed prior to us arriving it smelled old stinky not impressed with the price I paid and I booked it at least nine months in advance and the room still wasn’t ready for occupancy.
Stayed 8 nights in Feb 2025

6/10 Okay

Magna

Liked: Cleanliness, room comfort

it was very clean. Extremely close for food

Stayed 14 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need much improvement

1st room,no ac,2nd room bird bath no shower,3rd room fixed shower,rusty toilet bowl,bloody sheets,ripped pillow case,doors dirty,toilet did not flush properly.i give benefits to 2 stars but this was the worst.place has potential, swimming pool bottom dirty and tiles missing. Staff was helpful but not accommodating
Stayed 7 nights in Feb 2025

4/10 Poor

Nicholas, Portland

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not well maintained at all. There was no trash can in our room, so we had to save trash in a plastic bag we had. We told this to the person at the front desk, who had no response. The rooms were not well cleaned, and everything is old and pretty beat-up. We were lucky to find a place for Carnival, but it was way too expensive for what was provided and not a nice place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tricia, Irvington

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tricia, Irvington

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing love the area would definitely return

10/10 Excellent

Marilen

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

MUKHSIN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness is the biggest issue here. Towels are stained, floor is dusty, bedlinen stained, etc. condition of all appliances are old and unhygienic, eg timescale stains in kettle and iron. It appears that the management do not care about the condition and cleanliness of anything. Will not recommend to anyone.
Stayed 8 nights in Feb 2024

4/10 Poor

Manon

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely expensive for a mediocre service
Stayed 1 night in Feb 2024

8/10 Good

Lincoln

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort

Homeless in TnT

This was a last minute booking during Carnival. It worked out but the bathroom needed a deep cleaning. No wifi in the room!!! You need to goto the lobby for a strong signal. If you need wifi PASS on this place. Or work in the lobby.
Stayed 1 night in Feb 2024

8/10 Good

Javon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay and the bed was very comfortable. But I was very disappointed in the Wi-Fi connection. The Wi-Fi connection didn’t connect in my room. They definitely need to invest in a stronger Wi-Fi connection for the whole hotel property.
Stayed 4 nights in Feb 2023

2/10 Terrible

Jean

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Severely Outdated, Not Safe, Not Clean,No Internet

Overall - 1/10 Bad. Paid $4k for 2 Rooms during Carnival. The good: close to food and the staff is friendly, that's it. The Bad: check-in process was efficient but not the greatest. I liked how they treated me like I was a member of their family - I felt welcomed and safe. At the room, entry door handle is shabby and anyone can access any room with a credit card -- huge red flag. Security is downstairs but he's not always there. They did their best to clean, but that was not enough. Spider cobwebs on the lamps, corners, and inside simple-to-reach places like the draws. Lots of draws and closet space but you can't use them because the wood is dilapidated. Phones and the internet in the rooms do not work. Sheets seemed new, but the comforters had rust stains. Bathroom is a nightmare. The shower curtain rings were super-super rusty, along with the water handles. The shower's hot water would turn cold mid-shower, and the water would not drain. Imagine trying to get clean after Jouvert and waiting for ankle-high water to drain so you can clean your feet. The toilet would not flush, so I had to be creative after each #2 -- flush a total of 3+ times until it all disappeared. Overall the hotel is in a state of disrepair or ruin as a result of age or neglect. I learned they've been closed down for a while but reopened about 9 months before Carnival to prepare for the crowd. This is not a hotel; it's more of a salvaged, outdated rental.
Stayed 7 nights in Feb 2023

4/10 Poor

Robert

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
decent location to carnival but they did not have functioning internet facilities severely outdated
Stayed 5 nights in Feb 2023

2/10 Terrible

Deryck

Stayed 6 nights in Feb 2023

2/10 Terrible

Rash, ATL

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not clean, basic facilities like toiletries were not readily available. It was pretty bad.
Stayed 5 nights in Feb 2020

4/10 Poor

Linda, NY

Disliked: Amenities, property conditions & facilities
i liked that it as close to the main locations and hated everything else.
Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2020

4/10 Poor

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
THE TOILET LEAKED THE WHOLE 5 DAYS, NEVER REPAIRED! TOWELS WERE BLEACHED-OUT WITH NO FACE-CLOTHS, ONLY BIG & SMALL TOWELS. THE WINDOWS COULD NOT FULLY CLOSE SO BUGS STAYED IN THE BATHROOM WHEN THE LIGHTS CAME ON. ONE NIGHT THE POWER WENT OUT 4X'S, THE LAST TIME BEING THE LONGEST-ABOUT 30MIN. THERE WAS NO STORMS. THE WEATHER WAS 75 DEGREES AT NIGHT. THERE WAS NO MICROWAVE ON THE PROPERTY TO WARM FOOD. IT WAS A HOTEL-NIGHTMARE

2/10 Terrible

Jim, Curacao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't do this to your customers.

I never complain about any of your hotels, but this was the worse really the worse experience I have ever had with Expedia. I paid $1,240.24 in advance. I did not sleep there one night. It was so terrible. You can check with the hotel and they will confirm you that I didn't sleep there. They probably sold the room again to someone else. I would put pressure on them to pay this back. Again. I'm not a complainer, but if you pay the amount $ 310.06 a night then you expect internet. NO. I had to pay $ 10,00 per day extra for the internet.
Stayed 6 nights in Feb 2018

4/10 Poor

Nicole, Fort Lauderdale, FL

Disliked: Property conditions & facilities

The only saving grace is the location.

Let's start with the ??? U.S./day/person internet charge for spotty internet. ??? TT deposit for a TV remote for a 19 inch, bad reception, 8 channel TV. The towels are old, discolored, and repaired with patches from older towels. No wash cloths (no I'm sorry, housekeeping did give me a cut up piece of towel to use as a wash cloth. Soap the size of a chocolate mint that the classy hotels put on your pillow. Pillows have old foam broken up inside for cushion. No microwave or fridge. Front desk staff will not let you use their microwave. No local phone service from the room. You can't even call the police or an ambulance. But they will let you use the desk phone in the lobby at ??? U.S./minute (quote when I called from my room), nope now it's ??? (50% more) U.S. per minute once I got to the desk. Everything is old and rusted. Sliding the chair on the floor in the room leaves rust stains on the floor. Good luck if your shower knobs work without sticking. Tub so old it can't get clean. Cloth shower curtains hold stains from the past guests. If you know what I paid per night, you would know it's price gouging at it's best (Expedia won't let me put the prices so I put question marks).
Stayed 8 nights in Feb 2018

2/10 Terrible

expedia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in bad condition.
Stayed 5 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not nice place

We stayed here because it was carnival and there was no other options. It is extremely overpriced for what it was. Basic does not cover it. its run down and unpleasant. You have been warned.
Stayed 7 nights in Feb 2018

6/10 Okay

bdboss14, Michigan

Liked: Cleanliness, staff & service

Decent hotel close to downtown/botanical gardens

The hotel is during some renovations to the outside, however some of the rooms are still a little dated. The staff are very friendly and helpful. I was there (Feb 8-13 for the Caribbean Festival. It was a cultural experience, I enjoyed my overall visit.
Stayed 5 nights in Feb 2018