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Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property is closed from November 6 2020 to March 31 2022 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Jamaica Palace Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Jamaica Palace Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Jamaica Palace Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Express check-in
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Free breakfast
  • Porter/bellhop
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Terrace
  • Number of restaurants - 1
  • Gift shops or newsstand
  • Snack bar/deli
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 80
  • Number of floors - 2
  • Number of buildings/towers - 3
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Yard
  • Desk
  • In-room climate control (air conditioning)
  • Patio
  • Premium bedding
  • Separate sitting area
  • Iron/ironing board (on request)
  • Turndown service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Bathtub only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10:30 AM.

Jamaica Palace Restaurant - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Ecotours nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Hotel Names

  • Jamaica Palace
  • Jamaica Palace Hotel
  • Jamaica Palace Hotel Port Antonio
  • Jamaica Palace Port Antonio
  • Palace Hotel Jamaica
  • Palace Jamaica
  • Jamaica Palace Hotel Hotel
  • Jamaica Palace Hotel Port Antonio
  • Jamaica Palace Hotel Hotel Port Antonio

Hotel Reviews

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