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Get an overview of this hotel
5-star Pontresina hotel with 3 restaurants, connected to the convention center

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
Laundry facilities

Location

Located near the slopes, this Pontresina hotel is in the mountains and within a 10-minute walk of Bellavita Pool and Spa, Alp Languard, and Engadin. Muottas Muragl and Staz Lake are also within 2 mi (3 km). Pontresina Station is 11 minutes by foot.

Hotel Features

Jump on the free ski shuttle for a day on the slopes before returning to Grand Hotel Kronenhof for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.

Room Amenities

All 112 individually decorated rooms feature free WiFi and DVD players. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle (one way)
  • Valet parking fee: CHF 32 per night (in/out privileges)
  • Pet fee: CHF 45 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 AM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 160.0 per day.

Pet Policy

  • Pets allowed for an extra charge of CHF 45 per pet, per night
  • Food and water bowls are available

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Grand Hotel Kronenhof
  • Grand Hotel Kronenhof Pontresina
  • Grand Kronenhof
  • Grand Kronenhof Pontresina
  • Hotel Kronenhof
  • Kronenhof
  • Kronenhof Hotel
  • Grand Hotel Pontresina
  • Grand Hotel Kronenhof Hotel
  • Grand Hotel Kronenhof Pontresina
  • Grand Hotel Kronenhof Hotel Pontresina

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Hotel Amenities

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Grand Hotel Kronenhof helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, a children's pool, and a complimentary children's club. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Grand Hotel Kronenhof has designated areas for smoking.

  • Bar/lounge
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Food and water bowls
  • Number of meeting rooms - 9
  • Terrace
  • Luggage storage
  • Supervised childcare/activities
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 112
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Free ski shuttle
  • Designer stores on site
  • Ski passes available
  • Art gallery on site
  • Full-service spa
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Free wired Internet
  • Children's club (free)
  • Children's pool
  • Spa services on site
  • Ski storage
  • Proposal/romance packages available
  • Number of restaurants - 3
  • Ballroom
  • Banquet hall
  • Free train station pickup
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Arcade/game room
  • Wedding services
  • Optional golf privileges
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Grand Hotel Kronenhof offers 112 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • DVD player
  • In-room childcare (surcharge)
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Grand Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Restaurant Kronenstübli - This restaurant specializes in international cuisine and serves dinner only. Open select days.

Le Pavillon - Overlooking the garden, this restaurant specializes in regional cuisine and serves lunch and light fare. Open daily.

Kronenhof Bar - Overlooking the garden, this bar serves lunch, dinner, and light fare. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

Kronenhof Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs nearby
  • Yoga classes/instruction on site
  • Rafting nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Bowling alley on site
  • Sailing nearby
  • Game viewing nearby
  • Snowboarding nearby
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Pilates classes on site
  • Sledding nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Scooter/moped rentals nearby

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