We love staying however, this time, we ran into a few issues. I was informed that the hotel was at 50% capacity and yet we got put in a room that faced the dumpsters in the back which made it very unpleasant when they came at about 6am to pick up the trash. The trucks made loud noise along with the bins being lifted and put back. It made for a terrible nights rest.
Also, the following day we had a lot of trouble getting ahold of the room service line. We had to be transferred 3 times and no answer until they finally called back. Then it took about 40 minutes for our food to arrive (we ordered 2 club sandwiches) which I believe we may have been over charged. The bill was $46 plus the tip we left for 2 sandwiches
Finally there was a lady at the front desk named Karina. She was extremely rude and sarcastic. We asked for the number to who would deliver food to the hotel past 10 and she responded with an attitude. Then when we asked for housekeeping she said she only had 1 bellman and he was out picking up guests at the airport. She was not very helpful.
Situated near the airport, this hotel is steps from Rio Grande Regional Hospital and McAllen Medical Center. La Plaza Mall …More
At 10:55pm called Mgmt. about boisterous, loud males & blaring music. Mgmt. told customers to lower music but still hear booming thru walls. Called again at 1:50am but music & loud conversations continued til after 3:30am. Unable to sleep as were 3 doors down. Won't stay there again.
Traveller from McAllen, Texas
Situated near the airport, this motel is 2 mi (3.3 km) from State Farm Arena and within 6 mi (10 km) of World's Largest …More
I will definitely highly recommend this hotel. Service was great at front desk and fast and efficient. Floor in rooms can be a little cleaner, were a little dusty. But other than that it was a great experience.
Situated in McAllen, this hotel is within 1 mi (2 km) of McAllen Convention Center and McAllen Botanical Gardens. Palm View …More
The city of Pharr, in the Rio Grande Valley of southern Texas, is located less than 10 miles (16 km) from the Mexico border and the Las Palomas Wildlife Management Area. Pharr’s almost year-round tropical weather conditions attract visitors to its recreation facilities, historical locations, and abundance of birdlife.