We recently spent 4 nights at the Cove for a wedding. The hotel and grounds are amazing and so very close to perfection. The only two things that really prevented us from rating it 100% was that there is virtually no service (other than the people giving your the chairs) on the beach. We stayed from 2/9 - 2/13... even though there was always 3 - 4 people at every entrance standing around -they never came to check on us. We had to go and hunt people down or to the bar for service.
The second thing was that twice we had slept in and had to call the front desk to get service despite having our "make up room" light on.
This isn't meant to be "picky" but at this level of hotel - everything makes a difference.
All of my interactions with the various staff members was positive. A few stand out: Devonti, Sean the bike tour guy, Brittany at the pool bar, Adelphin the bell hop. A couple cons about this resort was the side elevator was out of service a couple times during our stay. Also the pool isn't heated (I understand they're getting a heater for it next month though). Otherwise the food was great (the best I've had at an all inclusive), the staff was always friendly, the pool area isn't crowded and it's very modern looking.
Was a great hotel, got a complimentary upgrade when I asked... room was decent , nothing special... staff were very friendly!! Lot of great things, only issue was everything is incredibly pricey. Don't know if I'd go back because of the prices, but cool to stay here.
Traveller from wisconsin
These spire-topped towers contain 1,201 rooms and embody the Lost Continent theme offered by the water-park and marine-life …More
The Hotel tried to charge us for internet connection even we told them at check in that we had only 3 devices.
The plumbing is not so good. The toilet was not working well.
The toilet in my son Michael's room overflowed. There was no water after 11pm at my other son Andrew's room.
They did not give us drinking water every day ( suppose two bottle of water every day).
The TV did not work in our room for one night.
The Reef is pretty pricey and their services is not up to par.
Marion & Kwang Shih
The Reef Atlantis, located directly on a white-sand beach, is close to numerous attractions including Atlantis Aquarium …More
Wouldn't stay in beach towers next time. Not what I'm used to. Would stay in royal towers next time. My guess is beach towers are the lower of the hotels. Slightly outdated but comfortable. Didn't spend much time in the room. It is a long walk to most amenities. Great experience at Atlantis. Had a great vacation.
Traveller from charleston ac
Part of the water-park and marine-life Atlantis resort on Paradise Island, which connects by bridge to Nassau, this 423-room …More
It was a nice 7 nights stay. Most of the staff is nice and helpful.
Food is ok. Could be better but still not bad.
Hotel is old but it didn't bother us that much. Room was clean and bed was nice (that is the most important)
We came here for the beach and beach was perfect. Water is so clean and beautiful.
They have a free Wifi in the hotel but after 2 days of using it they started to kicking us out and we wasn't able to use it for the rest of the vacation and no body was able to fix it.
Like i said good for the money.
Traveller from Denver Colorado
The Riu Palace Paradise Island resort faces an ivory-sand beach stretching 5 km (3 miles) along the Atlantic Ocean; a casino …More
Our stay was absolute perfection!! Every single staff member was the friendliest and most accommodating as possible. Beautiful grounds, and the room was amazing. Dinner at the restaurant was great on the water. Butler service could not have been more exceptional. We deal our butler went above and beyond and made our stay perfection!! We are going to go back in about a month and are excited to go back to this hotel. We wouldn't stay anywhere else!!
Traveller from tampa florida
The renowned One&Only Ocean Club is set above an uncrowded beach that stretches for 3 miles on Paradise Island's north shore …More
Pocket Guide: Paradise Island Paradise Island Hotels
Paradise Island resembles Las Vegas-upon-the-Caribbean with its fanciful resorts and white sands. Tourists often head to the island’s casinos, five-star restaurants, and shopping gallerias; its beaches, water parks, and nightclubs, however, are geared primarily for resort guests. The Potter’s Cay fish market is an easy detour from Paradise Island. Grouper and conch are typical catches of the day.