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Hotel plaza el dorado

3.0 star property

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Photo gallery for Hotel plaza el dorado

Restaurant
Reception
Standard Double Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Front of property
City Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
$51
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
721 Calle Vicente Guerrero Centro, Pachuca, HGO, 42000
  • Place, Center of Art and Philosophy
    ‪3 min walk‬
  • Place, Independence Square
    ‪7 min walk‬
  • Place, Monumental Clock of Pachuca
    ‪7 min walk‬

Room options

View all photos for City Room

City Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

City Room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel plaza el dorado

3-star Pachuca hotel with restaurant
This hotel features a restaurant, a 24-hour front desk, and free breakfast. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Hotel plaza el dorado offers 20 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Complimentary covered self parking is available on site.
A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and noon.
Hotel plaza el dorado has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A restaurant

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel plaza el dorado Hotel
Hotel plaza el dorado Pachuca
Hotel plaza el dorado Hotel Pachuca

Reviews

Hotel plaza el dorado Reviews

7.8

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 89 reviews
Rating 8 - Good. 26 out of 89 reviews
Rating 6 - Okay. 12 out of 89 reviews
Rating 4 - Poor. 8 out of 89 reviews
Rating 2 - Terrible. 8 out of 89 reviews

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Aug 2024

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good!
Stayed 2 nights in Mar 2024

4/10 Poor

Armando

Stayed 1 night in Aug 2025

2/10 Terrible

octavio

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está viejo y feo y las fotos que ponen ni siquiera y contrate el servicio con desayuno y estando ahí me dijeron que no lo incluía
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Stayed 1 night in Aug 2025

10/10 Excellent

Luis Fernando

Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2025

2/10 Terrible

Abril Cristina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las tres habitaciones estaban muy sucias los baños asquerosos, los cuartos en muy malas condiciones. Un cuarto no tenía pasador de seguridad.
Stayed 2 nights in Aug 2025

8/10 Good

Mónica

Liked: Cleanliness, staff & service
Excelente personal, muy amable
Stayed 1 night in Jul 2025

8/10 Good

Mónica

Liked: Cleanliness, staff & service, amenities
El personal muy amable..
Stayed 1 night in Jul 2025

6/10 Okay

Jorge

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Lo rescatable…ubicación y amabilidad del personal

Lo rescatable es la ubicación céntrica en Pachuca y la amabilidad del personal, pero es un hotel muy poco confortable y muy ruidoso para descansar, tiene que mejorar mucho y renovar el hotel para mayor comodidad de los huéspedes
Stayed 1 night in Jul 2025

8/10 Good

Uriel, México

Stayed 1 night in Jun 2025

10/10 Excellent

VICTOR

Stayed 1 night in Jul 2025

10/10 Excellent

Juan Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Juan de Acapulco.

Todo bien, limpio, la recepcionista con un trato excelente, te ofrecen un desayuno sencillo pero se agradece, no me gusto mucho que tengas que pedir las toallas a la recepcion pero por lo demas todo excelente.
Stayed 1 night in Jul 2025

4/10 Poor

Alexandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Horario del desayuno muy tarde
Stayed 1 night in Jul 2025

10/10 Excellent

ALBERTO, MATAMOROS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

4/10 Poor

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desastre

Realizamos el check in a las 16:00 HRS y la habitación estaba sin asear, no había jabón ni shampoo... La regadera no tiene accesorios para el shampoo ni el jabón 😐 todo en el.piso, la taza de baño bailaba y para vaciar el tanque en mal estado.... Si la oferta incluye que te asignen la peor habitación deberían de ponerlo en la aplicación de Hoteles.com
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria del cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es seguro, está bien ubicado y cuenta con los servicios básicos, internet y estacionamiento. Muy amables.
Stayed 1 night in Mar 2025

8/10 Good

Uriel

Stayed 1 night in Mar 2025

6/10 Okay

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, habitaciones limpias
Stayed 1 night in Mar 2025

8/10 Good

Uriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric Ulises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Feb 2025

10/10 Excellent

Norberth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Feb 2025

8/10 Good

Maria Fernanda

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
La habitación que reserve no es como en la foto que aparece en la página, no había desayuno incluido como lo menciono en la página
Stayed 2 nights in Feb 2025