Kuramure features hot springs. The ryokan offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.
This luxury ryokan also offers a library, a terrace, and concierge services. An area shuttle and a train station pick-up service are complimentary for guests. Complimentary self parking is available on site.
Kuramure offers 19 air-conditioned accommodations with indoor private spa tubs and DVD players. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries. This Otaru ryokan provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
A complimentary local cuisine breakfast is served each morning between 8:00 AM and 9:00 AM.
Onsite venue - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
CLARTE - This bar serves light fare only.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Check-in time starts at 3 PM
Check-in time ends at 7 PM
Minimum check-in age is: 20
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
No front desk
Debit cards not accepted
Gloves are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Host will greet you
Guests are provided with free hand sanitizer
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Hot springs access available from 3:00 PM to midnight.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.