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Get an overview of this hotel
5-star hotel in Downtown Montreal

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Indoor pool
24-hour business center

Location

This family-friendly Montreal hotel is located in a shopping district, within a 5-minute walk of Sainte-Catherine Street and The Underground City. Bell Centre and Montreal Museum of Fine Arts are also within 10 minutes. Lucien L'Allier Station is only a 4-minute walk and Bonaventure Station is 7 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 131 soundproofed rooms feature free WiFi and pillowtop beds. Kitchenettes with microwaves are standard, and guests will also find MP3 docks and 24-hour room service.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 19 and CAD 23 for adults, CAD 9.50 and CAD 11.5 for children (approximately)
  • Valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property Registry Number - 222116

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Number of children who can stay free - 2

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CAD 75 per accommodation, per stay
  • Dogs and cats only
  • 1 per room (up to 40 lbs)
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Hotel Names

  • Crystal Hotel Montreal
  • Crystal Montreal
  • Crystal Montreal Hotel
  • Hotel Crystal
  • Hotel Crystal Montreal
  • Hotel Le Crystal
  • Hotel Le Crystal Montreal
  • Le Crystal
  • Le Crystal Montreal
  • Montreal Crystal Hotel
  • Le Crystal Hotel
  • Le Crystal Montreal Montreal
  • Hotel Le Crystal Montreal Hotel
  • Hotel Le Crystal Montreal Montreal
  • Hotel Le Crystal Montreal Hotel Montreal

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

Renovations + Closures

This property is closed from March 1 2021 to May 31 2021 (dates subject to change).

The following facilities or services will be unavailable from January 9 2021 to May 31 2021 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub
  • Swimming pool

Property Features

In addition to a full-service spa, Hotel Le Crystal Montreal features an indoor pool and a spa tub. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and limo/town car service. Event facilities measuring 7300 square feet (678 square meters) include a conference center. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. For a surcharge, an area shuttle within 10 meters is available to guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Le Crystal Montreal is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2007
  • Electric car charging station
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Conference space size (meters) - 678
  • Area shuttle (surcharge)
  • Number of meeting rooms - 9
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 7300
  • Conference center
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 131
  • Number of floors - 8
  • Wedding services
  • Multilingual staff

Room Amenities

Hotel Le Crystal Montreal offers 131 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. Accommodations at this 5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Kitchenette
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Sofa bed
  • Soundproofed rooms
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Free WiFi
  • Pillowtop mattress
  • MP3 docking station
  • Rainfall showerhead
  • Free cribs/infant beds
  • Separate bedroom
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wardrobe or closet

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and noon.

Siam centre-ville - This restaurant specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Spa Services

Amerispa has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

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