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Tru By Hilton Mexico City Airport

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Photo gallery for Tru By Hilton Mexico City Airport

A breakfast buffet with various food options and a coffee station.
A modern lounge area with a blue sofa, yellow chairs, a coffee table, and colorful pendant lights.
A modern reception area with a central counter, multiple seating options, and a high ceiling with recessed lighting.
A 24/7 market kiosk with snacks, beverages, and a drink dispenser.
A modern hotel building with a prominent 'TRU by Hilton' sign, a tree planter with a single tree, and a storefront with a purple sign.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $104
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
Boulevard Puerto Aereo 75, Mexico City, Mexico City, 15710
  • Place, Escuela de Aviacion México
    ‪14 min walk‬
  • Place, Autódromo Hermanos Rodríguez
    ‪5 min drive‬
  • Place, GNP Seguros Stadium
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Double Beds

9.8 out of 10
Exceptional
(34 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a mirror.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower (Mobility & Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with a curtain.

Room, 1 Queen Bed, Roll-in Shower (Mobility & Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Tru By Hilton Mexico City Airport

Hotel in Venustiano Carranza
A 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour front desk, express check-out, and a convenience store.
Tru By Hilton Mexico City Airport offers 116 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Tru By Hilton Mexico City Airport is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Tru By Hilton Mexico City Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 410 reviews
Rating 8 - Good. 65 out of 410 reviews
Rating 6 - Okay. 26 out of 410 reviews
Rating 4 - Poor. 16 out of 410 reviews
Rating 2 - Terrible. 12 out of 410 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, the staff is attentive, nice and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything, breakfasts wonderful!!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very clean and cozy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, near the airport. Breakfast was fantastic, and a noon checkout is great too. Went with 11 of us, got three rooms. We all had fun in the city and enjoyed the stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was always clean, quiet, and a respectful place. The employees, the staff and every one was so kind and helpful honestly would stay here again for sure! Thank you guys for making me and my family feel comfortable! This place is the best
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for the time my family and I stayed for. The ladies in the lobby were super helpful and friendly making check in easy and smooth. We scheduled the shuttle and our driver, Jaime, was the best. Overall a great experience!
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is good. Staff is terrible, very disorganized and very bad at following up the issues.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Once I arrived, everything was great. My only complaint is that I received no answer when I called for the shuttle service; I know it was after midnight, but service is offered 24/7. I arrived by Uber.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Very Poor airport shuttle
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well managed and the staff super helpful and friendly. I arrived at the hotel and was checked in and in my room within 10 minutes, including parking my vehicle. The location was a little confusing but once there easy I had no issues. The distance from the airport was about 5 minutes - and depending on the time of day is the amount of traffic that you will find. I would definitely recommend to anyone who is looking for a location near the airport for a quick night or two. I cannot attest to staying longer as I was only there the one night. Again, the staff was super friendly and helpful and they do provide airport transfers if you are not renting a vehicle or driving in.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo clean room. Only one bad experience with checking in. Flight got delayed and couldn’t make it in the first night. Attempted to contact hotel via phone call and email however never got a response. Front desk did not seem to care when we arrived. Besides that everything else was good and staff attentive.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Checkin staff (male) was rude and annoyed by my arrival. The shuttle took more than hour to pick me up from the airport despite the front desk female staff telling me that driver was about to pick me up
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Amenities
On the positive side, the property is fairly new, so the rooms are in good condition. But the airport shuttle, which the description says can be arranged beyond the scheduled runs, I was told was completely full during the night hours (I had a very late flight arrival), which is very hard to believe (it would mean 8 passengers landing every hour of the night; a far more credible explanation is that it does not run throughout the night as promised). So, I had to book my own taxi, at my own expense. The state of cleanliness left much to be desired, which hair messes in several places in my room. The room was noisy, as it faced the front of the property. Overall, I would not stay here again.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is modern, clean, and well-maintained. Unfortunately, our experience was very disappointing. One of the main reasons we chose this hotel was the complimentary airport shuttle service, but no shuttle ever arrived. We tried calling the hotel for over an hour and a half with no answer, and had to called U.S customer service and they were also unable to reach anyone. When we finally arrived, we explained the situation to the front desk manager Ms. Garcia but she showed no concern and no willingness to help or resolve the issue. Because of the delay, we lost valuable time, had to pay for an Uber, and cancel our dinner plans. While the hotel itself is new and clean, the lack of customer service from the front desk manager left us with a very negative impression. Me llevo una mala impresión por parte de la gerente Ms. García fue indiferente y no ofreció ninguna solución ni interés en solucionar el problema Gracias
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un gran hotel con un excelente servicio y atención de parte de Todo el Personal! Lo más práctico para moverte al aeropuerto
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está prácticamente nuevo, por tal manera hay cosas que aún no están totalmente sincronizadas. Llegamos al aeropuerto y tuvimos que hablar al hotel para que fueran a recogernos, aún que ya habíamos hecho la reservación días antes, pero bueno lo resolvieron bien. Las habitaciones son muy cómodas, excepto las que están pegadas a la calle, hay mucho tráfico y camiones toda la noche. Hay lugares limitados para ir a comer y el rumbo pues no es de los más bonitos. El personal es muy amable, y el desayuno cuplidor, en general es buena opción si solo vienes por una noche.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación, queda cerca del aeropuerto y tiene una entrada al metro muy cerca.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el lugar, muy buena atencion
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El hotel muy bien, el servicio de transporte en la madrugada muy malo. La camioneta no tiene espacio para las maletas. El chofer que trabaja en la madrugada tiene muy malos modos
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena atención y el traslado fue un plus muy bueno
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff del hotel fue muy amable, el hotel estuvo muy limpio, cómodo y muy nuevo
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención e impecables instalaciones.
Stayed 2 nights in Jul 2026