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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property

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Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

View from property
Indoor pool
Free buffet breakfast on weekdays
View from property
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$121
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
9320 Poplar Pike, Germantown, TN, 38138
  • Place, Carriage Crossing
    ‪5 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Place, Mike Rose Soccer Complex
    ‪6 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed (Hearing Accessible)

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds (Hearing Accessible)

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Germantown hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Fairfield Inn & Suites By Marriott Memphis Germantown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Germantown hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.

Fairfield Inn & Suites By Marriott Memphis Germantown is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn Suites By Marriott Memphis Germantown
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 484 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sophia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
A great stay while moving into a new place! Had two cars filled with our belongings and was very pleased with the safety of the area, I never felt uneasy leaving my car unattended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dawnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel,

We were in town for a funeral…. The staff were friendly and accommodating. We needed to sleep and requested a room furthest from the elevator and railroad and they obliged. They met every need and helped us find restaurants and a gas station; Gus’s World Famous Hot and Spicy Chicken was delicious!! Brittany was very professional and gave the best service with a smile! We would highly recommend this hotel to friends and family!!
Stayed 3 nights in Sep 2025

4/10 Poor

Sara

Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Check in was flawless, Brittany was very personable. Housekeeper was very nice and friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, good value for the $$

The bathroom sink in our room had a very big crack. I specifically asked about housekeeping policy and was told we would have new towels, trash removed and bed made the next day. It never happened. Breakast was adequate. Forgot about the train noise seemingly right outside the window at 7am!
Stayed 3 nights in Aug 2025

2/10 Terrible

Demarcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like the stay very noisy the water stink and the carpet had a smell like it haven’t been cleaned in a while
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Byron

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Amenities
Great stay. Comfy bed, hot cinnamon rolls every morning. Super friendly staff. Loved this hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Helen, Frisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet infront of the elevator was being repaired and our room seemed to have a musty smell.
Stayed 1 night in Aug 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Glad the water got fixed in time
Stayed 2 nights in Aug 2025

6/10 Okay

Rebecca, Wellington

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at 1:30am. Night staff was truly amazing. Helpful, kind and all around amazing. Day staff (mgr) was quick to get an attitude when asking about compensation for the tv not working and bathroom exhaust fan not working, she was dissmissive and rude. Telling me how the night staff didnt do their job correctly and how she has advised how to handle that situation for next time. On top of that, we wanted to stay another night to utilize the pool however it was closed. Something about ph balance being off. I get things happen. The room was okay. The beds are too high, bathtub has been painted and paint peeling off, toilet was all scratched at the bottom looked like hair in it. The air conditioner hadnt been cleaned in what looked like forever. Looked like it could have mold in it. I swear by Fairfield. But, I definitely wouldnt recommend this location to anyone.
Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They cancelled my reservation - left me without a place to stay upon arriving to Memphis at 9:30 pm. Explanation, they overbooked, “we sent you an email” was the hotel’s response. Well, I get about a thousand emails a day - missed this one. I travel the world (work/pleasure) and have Never Ever had a room cancelled on me. Ever! I’m sorry — I thought the whole point of a reservation was to, you know… reserve something.
Stayed 3 nights in Aug 2025

8/10 Good

Grissell

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Amazing. Facilities very clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

2/10 Terrible

Tiarra

Traveled with family and small children
They charge smoking fee even if you come in the hotel smelling like smoke.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional....Jam at the desk was amazing. The breakfast was very goodwith many options and the back pato area was a great perk while my family swam in the indoor pool and hot tub which were nice...the pool was colder for indoors than I'd hoped but my boys loved it. Our room was roomy , clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Brittany did an excellent job with assisting us and making sure we were taken care of during our stay! We felt at home and were treated like family. She deserves a pay raise! We will be back
Stayed 4 nights in Jul 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were helpful and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and friendly

6/10 Okay

Shaji

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025