The stay wasn't bad, but I want to bring attention to some of the troubles we encountered and warn other people. This was our second time at this resort. This is by far the prettiest place we've been to, the facilities are great and so was the staff. As "repeat customers" we were offered an "opportunity" to sit at a presentation regarding their premium club (or whatever the name was, which is simply put a 90 minute time share presentation).
Essentially they bought our time by offering us a massage (there was golf and other things we were not interested in). We met with the people, went to breakfast, which was awkward as we were just sitting with two other people at our table that weren't making things pleasant at all. They asked us questions, mostly rhetorical about If it would be better to spend more or less money for the same product in our vacations. When we sat at their office, the asking of the rhetorical questions continued. By minute 90 (our commitment) I've had it. I asked what the cost of this club and as it hadn't been mentioned yet, "I'm getting there" was the answer I got. My wife snapped and confronted in a more direct way the salesperson. His response was "you don't have to be here, you don't have to stay". We did until "the closer" came so we could get our certificates (something tells me we would not have gotten them if we have left, not without a fight).
My advice, is, if you get offered the presentation, go for it! Listen to it, BUT keep them on their toes
Traveller from Fairfax, VA
The hotel is located on Playa Paraiso (Quintana Roo) in the heart of the Riviera Maya and a few miles from Cancun, Playa del …More
We stayed here one night because our flight was delayed. Small but very chic boutique hotel, was hard for the taxi driver because it's off a dirt road. Once you get there though everything is super modern. The rooms are gorgeous. Has a nice hot tub and a huge shower. Nice tv. The bed is super comfy. There's a nice balcony with lounge chairs where you can lay out in the sun and a plunge pool when it gets hot. There is a restaurant where you get a free breakfast which is pretty good. Lunch and dinner options are few but not bad. There a beautiful infinity pool with a bunch of lounge chairs and beds to sit by. you can get drinks and towels there. There is a super tiny beach like area but I wouldn't swim there or anything. Also you can walk to another beach area but it is not part of the hotel. Overall, nice experience for a day. Staff were very good as well, no complaints.
Traveller from T
Located in Maroma, this beachfront hotel is next to a golf course and within 9 mi (15 km) of Maroma Beach, El Camaleon Golf …More
We absolutely loved our week at the Eldorado Casitas Royale for our 20 Year Wedding Anniversary! The restaurants were gorgeous the food quality and wait staff was excellent! Our room (an individual Casitas suite) was close to the pool and beach, was very clean, well decorated and private, loved the out door shower too! The hotel grounds were immaculate and the hotel staff always said Hi (Ola) and were extremely helpful and polite. We will definetley be going back!!!
Traveller from Michigan
Located in Maroma, this beachfront resort is in the historical district and within 9 mi (15 km) of Dr. Alfredo Barrera Marin …More
I've stayed here 3 times. It's about 1/2 he ride from airport, good but not great food(it's Mexico not quite US quality). People are very friendly. English is understood by many of the staff. Lots of activities. My son and I especially like the archery. Oh, and the drinks are great!
Traveller from MA
Located in Maroma, this beachfront resort is next to a golf course and within 9 mi (15 km) of Maroma Beach, El Camaleon Golf …More
Between the quite fishing village of Puerto Morelos and the lively international scene in Playa del Carmen lies the Maroma area. Undeveloped white-sand beaches provide a tranquil escape from the crowds, and off-shore reefs offer plenty of interesting terrain for snorkeling.