For the first time since I spent an night is a 5* hotel we were surprised to find SOFT towels. So soft I couldn't put a grit # on them. If it weren't for those new soft towels I would have it a 2*. Poor response to questions (like not answering the phone at the front desk or Operator) and poor communications with cleaning staff (it would have been better if I knew Spanish) was frustrating. Restaurant staff were nice and helpful. Building/room showing signs of wear. One of two elevators being rebuilt during the 8 day stay was an inconvenience.
An 80+ degree day in February was a real treat.
Traveller from Upstate NY.
This 11-story Sheraton hotel is across from the Dallas World Trade Center, 1 mile from American Airlines center, and 2 miles …More
Stayed two nights, Christmas eve and Christmas. Hotel Staff always friendly and informative. Requested an upgrade to a suite and they offered one at a fair price. Restaurant Asador is Fabulous! Only drawback was a reduced menu because of Christmas but that's understandable. Ordered Room Service first night and it was delivered really quick. Nice pool, hottub and gym on roof! We used the Valet and sometimes it was slow but it was Christmas so understandable. Valet was very friendly!!
Traveller from Tulsa, OK
Located in the Dallas Market Center complex, this upscale, elliptically shaped hotel is 1 mile from the American Airlines …More
The hotel experience was fine but the quality of the room needed help.. The walls in the hotel room were dirty with black marks and the towels in the bathroom had holes in them... The room also didnt smell fresh
Traveller from Beltsville, MD
Set on 45 acres adjacent to the Dallas Market Center and the fast-growing Dallas Design District, just 2 miles from downtown …More
second time staying here, I like the hotel, the front desk could be a bit nicer, the breakfast made to order is ok, nothing special as each day had a separate cook and neither of them took care or prise in their work.
Located in Market Center, this hotel is within 1 mi (2 km) of Children's Medical Center of Dallas and University of Texas …More
For many retail buyers, “going to market” means one thing: seeing the latest consumer goods at the Dallas Market Center. The world’s largest wholesale mart hosts more than 50 trade shows each year for retail professionals. The products on display here appear on store shelves in a season or two. The center’s neighbor, the UT Southwestern Medical Center, is deemed among the nation’s top hospitals.