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Double Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$181* Per night/room Mar 30 - Mar 31

Double Room Single Use, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Double Room, Balcony, Sea View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Hotel Serrano Palace features a full-service spa, a marina, and 2 outdoor swimming pools. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers an indoor pool, a children's pool, and a health club. Onsite parking is available (surcharge).

Hotel Serrano Palace is a smoke-free property.

  • Library
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Total number of rooms - 153
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Barbecue grill(s)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Marina on site
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Free parking nearby
  • Number of restaurants - 1
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Room Amenities

Hotel Serrano Palace offers 153 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Dial-up internet access
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Internet access (surcharge)
  • In-room massage available
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Food & Drink

Hotel Serrano Palace has a restaurant on site.

24-hour room service is available.

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Aromatherapy treatments
  • Massages

Nearby Activities

A marina and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Boat tours nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Staff temperature checks are not conducted regularly

Pets allowed (no fees)

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Dogs only
  • Up to 11 lbs per pet
  • Service animals welcome

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Hotel Names

  • Hotel Serrano Palace
  • Hotel Serrano Palace Cala Ratjada
  • Serrano Palace
  • Serrano Palace Cala Ratjada
  • Serrano Palace Hotel
  • Hotel Serrano Palace Cala Ratjada, Majorca, Spain
  • Hotel Serrano Palace Capdepera
  • Serrano Palace Capdepera
  • Hotel Hotel Serrano Palace Capdepera
  • Capdepera Hotel Serrano Palace Hotel
  • Hotel Hotel Serrano Palace
  • Serrano Palace
  • Hotel Serrano Palace Hotel
  • Hotel Serrano Palace Capdepera
  • Hotel Serrano Palace Hotel Capdepera

Hotel Reviews

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