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Parador De Alcala

4.0 star property

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Photo gallery for Parador De Alcala

Outdoor pool
Hallway
Reception
2 restaurants, lunch, dinner served; Spanish cuisine
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Parking available
  • Room service
$115
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Colegios, 8, Alcala de Henares, Madrid, 28801
  • Place, University of Alcala
    ‪2 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪3 min walk‬
  • Place, Plaza Cervantes
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

9.6 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Accessible

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Parador De Alcala

4-star Alcala de Henares hotel with rooftop terrace
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Parador De Alcala offers 128 accommodations with minibars and safes. Accommodations offer separate dining areas. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Parador de Alcalá has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Parador De Alcala features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This boutique hotel also offers a rooftop terrace, spa services, and a library. Onsite parking is available (surcharge), along with a car charging station.

Parador De Alcala is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Santo Tomas - This restaurant serves lunch and light fare. A children's menu is available. Reservations are required.
Hosteria del Estudiante - This restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 16 per night)

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Hosteria del Estudiante
  • Santo Tomas

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number H-M-9902

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 15 to September 16
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

Property is also known as

Parador De Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala Hotel
Parador Alcala Hotel Alcala de Henares
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares

Parador De Alcala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 358 reviews
Rating 8 - Good. 72 out of 358 reviews
Rating 6 - Okay. 11 out of 358 reviews
Rating 4 - Poor. 5 out of 358 reviews
Rating 2 - Terrible. 3 out of 358 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a wedding at the property and we wish we would’ve planned better and spent two nights at this beautiful resort. The wedding food was excellent, and the rooms were outstanding.
Stayed 1 night in Aug 2025

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Miriela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ubication and the best A/C
Stayed 1 night in Aug 2025

8/10 Good

THELMA

Traveled with family
Stayed 15 nights in Jul 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service
Loved the zen atmosphere, location, and all staff except for one grumpy waitress at breakfast on the second day. Water tasted bad, but no bottled water in the rooms. Air conditioning was not very strong during a heat wave so rooms were uncomfortable. No way to adjust it. The parador policy of forcing us to reserve a time for breakfast after a 10 hour flight is very stressful and inconvenient with jet lag. Particularly when the breakfast room is half empty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Juan Manuel

Stayed 1 night in Jul 2025

6/10 Okay

Juan

Traveled with partner
Liked: Amenities
For the price and considering it is a 4 stars hotel, they need to make some building updates. There wasn’t enough shampoo or towels in our room during the 4 nights we stayed. The pipes were smelly every time we went into our room. Also, the staff members were nice for the most part, but they don’t give you enough information about anything, really. It would be nice that they provide info about the hotel amenities, the spa and the surrounding area. Not a good welcoming experience. And when I asked a question about logistics to one of the staff members, one of them was very condescending. Overall okay.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jung Yoon

Stayed 2 nights in Jun 2025

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Excellent everything.
Nearby chapel
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old convent totally renewed. Great rooms
Stayed 1 night in May 2025

10/10 Excellent

eric

Stayed 1 night in May 2025

8/10 Good

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only down side is that the pool was closed and the AC was also turned off so I had to request a fan
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort

Always amazing

Paradors are always amazing and this one is exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Mileidys

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 12 nights in Apr 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of a suburban college town. Lots of activity and dining options. Lots of shopping. Very safe. Very reasonable prices. Fantastic day! Wonderful hotel. Staff is fantastic.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, hermosas facilidades. El personal es muy atento. El restaurante la Hospedería del Estudiante tiene una arquitectura hermosa y una comida riquísima. La selección de vinos y postres es buenísima.
Stayed 1 night in Apr 2025

10/10 Excellent

Lew Michael Morante

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay! Pleasant services, room very clean....
Stayed 6 nights in Feb 2025

10/10 Excellent

Alba

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delightful stay!

We only stayed 1night. I wish we could have stayed a little longer to take advantage of the spa. It’s a beautifully repurposed old compound with thoughtful architecture & engineering. My only complaint was the hallway light kept flashing on and off -visible through our room window and it kept us awake all night. It would be perfect if the Parador could shade the hallway windows better at night.
Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean large room
Stayed 1 night in Oct 2024