Beginning of main content

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$86* Per night/room Nov 28 - Nov 29

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed on Sunday and Saturday:

  • Restaurant

Property Features

The motel offers a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the motel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 603 square feet (56 square meters) include a conference center. This business-friendly motel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Mackay Resort Motel has designated areas for smoking.

  • Picnic area
  • Couples/private dining
  • Children's games
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Conference space
  • Business center
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2000
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Outdoor pool
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Conference space size (meters) - 56
  • Number of meeting rooms - 3
  • Free reception
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Conference space size (feet) - 603
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 40
  • Television in common areas
  • Number of floors - 2
  • Garden

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2016.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Premium TV channels
  • Blackout drapes/curtains
  • Digital TV service
  • Free WiFi
  • Free long-distance calls
  • Housekeeping - weekdays only
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Champagne service
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Laundry detergent
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • Recycling
  • Mini-fridge
  • Grab bar - near toilet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Blue Gecko - This poolside restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4.00 and AUD 17.50 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Parking height restrictions apply

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Hotel Names

  • Mackay Resort Motel
  • Mackay Resort Motel Motel
  • Mackay Resort Motel West Mackay
  • Mackay Resort Motel Motel West Mackay

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?