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Lansdowne Hotel

3.0 star property

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Photo gallery for Lansdowne Hotel

Outdoor pool
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Fitness facility
Dining
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Hot Tub
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1 Lansdowne Road, Croydon, England, CR9 2BN
  • Place, Whitgift Shopping Centre
    ‪1 min walk‬
  • Place, Croydon Visitor Centre
    ‪6 min walk‬
  • Place, Fairfields Halls
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

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About this property

Lansdowne Hotel

3-star hotel in Fairfield
Along with an outdoor pool, this hotel has a health club and a sauna. WiFi in public areas is free. Other amenities include a conference center, a hot tub, and massage/treatment rooms.
Lansdowne Hotel offers 42 accommodations with coffee/tea makers and hair dryers. 22-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body treatments.
In addition to an outdoor pool, Lansdowne Hotel provides a health club, a hot tub, and a sauna. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 1302 square feet (121 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and laundry facilities. Guests can use the indoor pool at a partner property.

Lansdowne Hotel has designated areas for smoking.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center (1,302 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub

Property is also known as

Croydon Lansdowne Hotel
Hotel Lansdowne Croydon
Lansdowne Croydon
Lansdowne Croydon Hotel
Lansdowne Hotel Croydon
Lansdowne Hotel
Lansdowne Hotel Hotel
Lansdowne Hotel Croydon
Lansdowne Hotel Hotel Croydon

Reviews

Lansdowne Hotel Reviews

7.0

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities
Rating 10 - Excellent. 57 out of 370 reviews
Rating 8 - Good. 138 out of 370 reviews
Rating 6 - Okay. 102 out of 370 reviews
Rating 4 - Poor. 44 out of 370 reviews
Rating 2 - Terrible. 29 out of 370 reviews

Reviews

2/10 Terrible

fraser

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrendous experience

This was the worst experience of a hotel booking it is possible to imagine. When I arrived at the hotel it was in a disgraceful state with rubbish everywhere. It soon became clear that this was no longer a hotel but a shelter for the homeless. The only person available to speak to was a security guard who gave me the number of the owners, who are based in India. They didn't even know that they owned the hotel, far less whether it was open or not. I had to book into another hotel, obviously. Getting a refund was almost impossible and this website was completely useless. They have no presence in the UK and communication is through very poor call centres. I asked for compensation for the inconvenience and expense I had suffered but was offered nothing. If you are a traveller in difficulty this website will offer you nothing and I will never run the (high) risk of using it again.
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

2/10 Terrible

Nathan

Stayed 1 night in May 2020

2/10 Terrible

Faith

Stayed 1 night in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service A*

The gentleman on the front desk were more than helpful. Bed comfortable, however hard to achieve a fully peaceful sleep from the light of the hallway.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Noise is unbearable....

Would never return to this hotel or recommend it. he hotel had a horrible smell in the reception area and then also very unpleasant 'air freshener' smells outside the rooms. worst of all was the 'generator' noise coming from ouside. It was deafening. There was a party/function which went on until around 3 am which again mad eit impossible to get any sleep. The rooms were very shabby and dirty. All in all the worst hotel experience I h ave ever had. Do not let the tranquil image of the pool persuade you that the Lansdowne is in any way relaxing or tranquil!!
Stayed 1 night in Mar 2020

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Business traveler
Advertised as parking on site, no parking whatsoever. Nearest car park £11:50 for overnight parking I was told by reception but has a height restriction of 1.80m!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce Italian restaurant and swimming pool with sauna and a gym
Stayed 1 night in Mar 2020

8/10 Good

STUART

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Well located in Croydon, very central which is excellent. Price was pretty good, for some reason was cheaper to book on the day than 3 months ahead?? Bed is surprisingly comfortable.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Room comfort

Good

Hotel not as advertised they do not have iPod docking stations in the room but other then that the facilities they offer like pool stem room sauna and gym are fantastic they also offer a discounted breakfast voucher for the hotel opposite.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A disgrace

The level of disappointment I feel having stayed at this hotel is indescribable. I’ve been in hostels with more comfortable meds, I’ve stayed in prisons that were quieter, I’ve been inside pubs with better clientele. That you call this place a hotel, is an affront to the industry. The bed has ensured I must seek medical attention on my back. Now we will go and get my money back. DON’T COME HERE! unless you’re a spotty teenager who wants to get high, or a little sket who wants to get gang banged, then this hotel is the one for you.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
The room was a bit small and outdated. The location was not central and meant having to navigate the tram system. The staff was extremely helpful and friendly.
Stayed 7 nights in Dec 2019

8/10 Good

Ivor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new place of choice when I'm working in Croydon

Comfortable, modern, easy hotel right in Croydon. Parking is off-site at the multi-storey, which is VERY safe (hotel stay gets you 25% discount, so £12 for overnight instead of £16).
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Do not expect anything above average at this property
Stayed 3 nights in Nov 2019

8/10 Good

Paddy, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first, I was skeptical about the room because no air conditioning. The staff told me that I could open the window when I slept at night. I was unsure about the safety. Then the staff offered me a fan. I got an idea to put the fan to the chair and moved close to my bed. I had no problems not complaining at all. My room is clean and comfort. I stayed there for two weeks and it was fantastic. I wish I could have two keys: one for me and one for my best friend. I am Deaf and couldn't hear anyone knocking the door. Other than that, it was a pleasure staying there.
Stayed 13 nights in Oct 2019

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Dragos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you can

To start with i have booked the hotel for its facilities (i.e. swimming pool) as it was my intention to have my son swimming after his tennis tournament in Sutton. I was very disappointed to be told by the swimming pool staff that the facility can be used by children only on weekends and not any day. This is not on the hotel's web site and nor the hotel receptionists knew about this. I staid in room 304 and the bathroom was very old with the hand wash basin drain missing pieces of the drain strainer and with sharp rusted edges. The bath tub also had the enamel chipped in multiple places and exposing sharp edges. The room cleaning services didn't clean the room until I had to mention to the reception. On other hand who had the stupid idea of placing the headboard right under the window giving an uncomfortable sleep with cold air coming down right up your head. And if you sleep with your head at the other end you will have cold feet unless you put your socks on. But better said, in one word - AVOID ! It's a shame as the receptionists are friendly and trying to do their job, but the establishment doesn't help.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Oct 2019