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Hotel Mürren Palace

Property class: 4.5

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Photo gallery for Hotel Mürren Palace

Front of property
Restaurant
View from room
Meeting facility
Restaurant

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
$678
includes taxes & fees
May 15 - May 16

Explore the area

View in a map
1086 Höhenmatte, Mürren, BE, 3825
  • Place, Alpine Sports Centre Mürren
    ‪2 min walk‬
  • Place, Allmendhubelbahn
    ‪6 min walk‬
  • Place, Schilthornbahn
    ‪10 min walk‬
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Senior Suite

Senior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Senior Suite

  • Mountain view
  • 635 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite

  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Senior Suite Luxe

Senior Suite Luxe | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Senior Suite Luxe

  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room without Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room without Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite without Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite without Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Maisonette Apartment Big

Maisonette Apartment Big | Private kitchen | Espresso maker, coffee/tea maker, highchair

Maisonette Apartment Big

  • Mountain view
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Maisonette Apartment Corner

Maisonette Apartment Corner | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Maisonette Apartment Corner

  • Mountain view
  • 667 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Hotel Mürren Palace

4.5-star Lauterbrunnen hotel with heated floors
Ski into Hotel Mürren Palace, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an outdoor pool and a full-service spa.
Hotel Mürren Palace offers 49 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include ski-in/ski-out access, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palace Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 3 indoor swimming pools. Hotel Mürren Palace helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. Guests can use the indoor pool, outdoor pool, and health club at a partner property.

Hotel Mürren Palace has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Hotel Mürren Palace has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room

Family friendly

  • 3 indoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.60 per person, per night for adults; CHF 2.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Mürren Palace Hotel
Hotel Mürren Palace Mürren
Hotel Mürren Palace Hotel Mürren

Hotel Mürren Palace Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 109 out of 118 reviews
Rating 8 - Good. 8 out of 118 reviews
Rating 6 - Okay. 1 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 0 out of 118 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 Star rating from our family of 5! This was one of our favorites from the 4 countries we toured. Everyone from checkin, to daycare, to the bar and restaurant were super welcoming, outstanding service. The bar food and drinks were a favorite. Danai at the kids club was the best with kids- she was amazing! A real resort with sports club perks and ski in and out proximity and ice skating. We did not want to leave!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nikita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The rooms were spotless and beautifully decorated with charming vintage pieces that gave the space a unique, historical feel. The staff speaks perfect English, making communication effortless, and they were helpful throughout our visit. A major highlight was the spa, which is absolutely amazing and well worth the time. While the variety of food in the restaurant is a bit limited, everything we ordered tasted incredible. Quality definitely wins over quantity here! Highly recommended for a relaxing getaway.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sabrina, Indooroopilly

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and facilities. Highly recommend this hotel to anyone. They even have facilities for kids. They gave our 4 year old his own bathrobe and kids body wash and much more.
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. The staff were very kind and helpful. The restaurant was delicious, and the spa area downstairs was a fun addition.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miyo

Stayed 3 nights in Jul 2025

10/10 Excellent

elena daniela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, fantastic staff really good food and amazing location. The only thing be aware you cannot get there with a car so you have to park your car at the bottom of the mountain and take the gondola which was a great experience. It was a bit of a panic doll because Google maps said that you cannot get to the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Stayed 4 nights in Aug 2025

10/10 Excellent

Jaimie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. Serena at the front desk was lovely. It was my son’s birthday and they sent up a bottle of champagne, which was amazing. The gym was fantastic and the room was beautiful. Breakfast was a wonderful treat. There’s not one thing I would change about this Hotel stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service
Beautiful room with spacious area. Gorgeous decor. Cozy feel in lobby and grandeur dining room. Staff incredibly friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem, 5 Star Experience!

This hotel is a hidden gem! Newly renovated and opened, this historic hotel is upscale, luxury, and surprisingly affordable. We were a little hesitant since it didn't have lots of reviews yet, but this was the best place we stayed in our 2 weeks traveling through Europe. Great location across the street from the train station in Murren, or a 10-ish minute walk to the tram on the other side of town. The hotel also provides free transportation to the tram if requested. The staff was very professional and accommodating to my requests and the rooms were clean, quiet, beautifully decorated, and had STUNNING balcony views. Wow! Seriously the hardest thing to leave behind. The breakfast was 10/10 with a full buffet of options (hot and cold) plus ability to order omelets and waffles from the kitchen as well. The breakfast was included in the room rate and was fantastic. The hotel had a very nice spa but didn't have a pool or hot tub on site, so they give you a access card to the community center across the street (connected to the hotel via a tunnel). I enjoyed swimming in the lap pool and there was a hot tub indoor and outdoor as well. We stayed for 2 nights and enjoyed every moment. I would stay here again and highly recommend this hotel. Staying in Murren is a special experience since the town is up on the cliff and away from the valley. It is easy to leave a car in the parking lot at the tram station if you have a rental car like we did. We'll be back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Beautiful balcony room with breathtaking views. The breakfast was provided in their gorgeous dining room. We would stay again in a heartbeat and have recommended to friends and family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zachary

Stayed 2 nights in Sep 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent combination of facilities and service. The breakfast buffet is a must and the sauna facilities was great as well after a couple of days of casual hiking in the gorgeous mountain surroundings.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 4 night stay in the Palace’s new building just adjacent to the main hotel. We were upgraded to a balcony suite that had a bunk bed room in addition to the master, and just wow. The view was spectacular from every window. The apartment smelled like fresh pine wood. The spa in the basement of the building was wonderful to have access to. Loved everything about the entire property. It all felt very luxurious. I recommend eating dinners out at other restaurants, since the menu here is limited, and the dishes could use refining. The breakfast buffet was great. We would definitely come back. Unforgettable stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view, the hotel, the restaurant, included breakfast, the indoor playground, the outdoor playground, the proximity to the train station, quality of the room. A little expensive overall but it felt worth it. The pool facilities are not part of the hotel. They're just privileges at the city pool which is a bit of a walk. That was the only disappointment.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch, Swiss hospitality and attention to every detail. We will definitely be back!!
View from room
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelsey

Stayed 2 nights in Oct 2025

10/10 Excellent

Conni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very polite and helpful. Love this place and will stay again! Close to lots of hiking and shops
Stayed 3 nights in Sep 2025

10/10 Excellent

Elliot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing - beautiful property, staff, and especially the view
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel… amazing mountain views out our windows and balcony. Enjoyed the spa amenities.. Fantastic breakfasts every morning…
Stayed 4 nights in Sep 2025

10/10 Excellent

Anurag

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in beautiful Murren. Perfect for family and hiking.
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, and all around excellent service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely perfect hotel. It is rich in history and all the staff are 5 star. The views are exceptional, I am throughly impressed!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025