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Santa Catalina, a Royal Hideaway Hotel

5.0 star property

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Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Point of interest
Lobby sitting area
Fitness studio
Outdoor pool, open 10:30 AM to 5:30 PM, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
$292
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Place, Doramas Park
    ‪1 min walk‬
  • Place, San Telmo Park
    ‪3 min drive‬
  • Place, Las Canteras Beach
    ‪3 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium)

9.6 out of 10
Exceptional
(5 reviews)
  • 356 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe)

8.0 out of 10
Very good
(4 reviews)
  • 356 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Deluxe)

9.0 out of 10
Wonderful
(26 reviews)
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 498 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, free WiFi

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 320 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Superior)

9.2 out of 10
Wonderful
(14 reviews)
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium | 1A1C)

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe | 1A1C)

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (1A1C)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Santa Catalina, a Royal Hideaway Hotel

5-star Las Palmas de Gran Canaria hotel steps from Doramas Park
This hotel features 3 restaurants, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a conference center are onsite.
Santa Catalina, a Royal Hideaway Hotel offers 204 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Santa Catalina, a Royal Hideaway Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

6 meeting rooms are available. This Colonial hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Santa Catalina, a Royal Hideaway Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Muxgo by Borja Marrero - Overlooking the pool, this fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Poemas by Hermanos Padrón - This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open select days.
1890 La Bodeguita - Overlooking the garden, this restaurant serves lunch and dinner. Reservations are required. Open daily.
Bar Carabela - Onsite piano bar. Open daily.
Alis Rooftop(Lounge VIP) - This cocktail bar overlooks the ocean and garden. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 23 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Lounge VIP)
  • Bar Carabela
  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:30 AM to 5:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 489 out of 637 reviews
Rating 8 - Good. 102 out of 637 reviews
Rating 6 - Okay. 27 out of 637 reviews
Rating 4 - Poor. 10 out of 637 reviews
Rating 2 - Terrible. 9 out of 637 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anicuta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
In the hotel garden
Breakfast area
Stayed 7 nights in Aug 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Stayed 6 nights in Aug 2025

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gelys, TUCSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding ! a gem in gran canaria !!
Stayed 3 nights in Jul 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour parfait!

Un hôtel classique avec deux personnel sympathique, des espaces de vie agréables, de bons restaurants à l’hôtel et dans les environs, un positionnement parfait pour visiter Las Palmas. Nous y avons passé une semaine très agréable!
Stayed 7 nights in Jul 2025

10/10 Excellent

Shibu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
Stayed 4 nights in Jul 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Stayed 7 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Florentina

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Stayed 7 nights in Jun 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Stayed 10 nights in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Stayed 1 night in Jun 2025

8/10 Good

Laura Alice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stunning
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
Stayed 3 nights in May 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Liked: Amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit!

After a slightly shaky start (loud music until late on the first night) this stay was just wonderful. The hotel is beautifully maintained, fantastic pool area and great options for drinks and food. The staff right across the hotel are amazing. Location is a little out of the way for old town but taxis are easy to hail. Overall a great experience and will return!
Stayed 7 nights in May 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Apr 2025

10/10 Excellent

oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, wonderful service
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special hotel. Accommodations were wonderful. Hoping to return one day.
Stayed 1 night in Apr 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Caroline, Denver

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm and ambience. The staff were excellent knowledgeable and helpful. The food was delicious.
Stayed 1 night in Apr 2025