*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
Hotel Amenities
Property Features
Terra Mistica Ciudad Del Lago Hotel features a spa tub and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 269 square feet (25 square meters) include a conference center. This family-friendly hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available on request) and a cruise ship terminal shuttle. Parking is available onsite for a surcharge.
Terra Mistica Ciudad Del Lago Hotel has designated areas for smoking.
- Library
- Cruise terminal shuttle (surcharge)
- Daily
- Number of spa tubs - 1
- Elevator
- 24-hour front desk
- Business center
- Porter/bellhop
- Dry cleaning/laundry service
- Self parking (surcharge)
- Valet parking (surcharge)
- Computer station
- Conference space size (meters) - 25
- Number of meeting rooms - 1
- Free reception
- Terrace
- Luggage storage
- Free buffet breakfast
- Concierge services
- Conference center
- Snack bar/deli
- Designated smoking areas
- Total number of rooms - 32
- Number of floors - 5
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Barbecue grill(s)
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Number of bars/lounges - 1
- Conference space
- Free breakfast
- Tours/ticket assistance
- Free WiFi
- Sauna
- Free wired internet
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Proposal/romance packages available
- Free parking nearby
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 269
- Laundry facilities
- Arcade/game room
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- DVD player
Room Amenities
Terra Mistica Ciudad Del Lago Hotel offers 32 air-conditioned accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with cable channels and video-game consoles. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries. This Puno hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- In-room safe
- Jetted bathtub
- Room service (24 hours)
- Video-game console
- Premium bedding
- Soundproofed rooms
- DVD player
- Blackout drapes/curtains
- Shower/tub combination
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- MP3 docking station
- Cribs/infant beds (surcharge)
- Rollaway/extra beds (surcharge)
- Towels provided
- Number of bathrooms - 1
Parking
Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Bar Ciudad del lago - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.
Spa Services
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices available
- Braille or raised signage
- Wheelchair accessible path of travel
- Wheelchair accessible parking
Nearby Activities
Recreational amenities at the hotel include a spa tub and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Motor boating nearby
- Bicycle rentals nearby
- Fishing nearby
- Ecotours nearby
- Boat tours nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: PEN 30 per person (roundtrip)
- Self parking fee: PEN 10 per night
- Valet parking fee: PEN 15 per night
- Early check-in fee: 50 percent of room rate (subject to availability)
- Crib (infant bed) fee: PEN 42 per night
- Rollaway bed fee: PEN 42 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1:00 PM
Check-in time ends at 11:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
One child stays free
UnionPay
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Children stay free
Service animals not allowed
Cash deposit required
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are available for PEN 42 per night.
- Cribs (infant beds) are available for PEN 42 per night.
Pet Policy
- No pets or service animals allowed
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Hotel Names
- Ciudad del Lago
- Ciudad del Lago Puno
- TERRA MISTICA CIUDAD LAGO HOTEL Puno
- Hotel Ciudad del Lago Puno
- TERRA MISTICA CIUDAD LAGO HOTEL
- TERRA MISTICA CIUDAD LAGO Puno
- TERRA MISTICA CIUDAD LAGO
- Terra Mistica Ciudad Del Lago
- TERRA MISTICA CIUDAD DEL LAGO HOTEL Puno
- TERRA MISTICA CIUDAD DEL LAGO HOTEL Hotel
- TERRA MISTICA CIUDAD DEL LAGO HOTEL Hotel Puno
Hotel Reviews
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