My wife and myself were greeted warmly by the staff upon arrival. As we were too early for checking in (check in time @ 3pm), we were chauffered by the hotel car (booking required and operated from. 10am to 6pm) to the Gotemba Premium Outlet.
Upon check-in in the evening, we were guided by the courteous staff who brought us to the room. The room was spacious, well equipped and very clean. The beds were sufficiently comfortable for a good night sleep.
The breakfast served at the restaurant (included in our stay) was very well presented and tasty. We had tried both Japanese and western breakfast.
We were happy with the stay and would recommend even family with children to stay here.
Traveller from Singapore
Situated on the boardwalk, this luxury resort is within 1 mi (2 km) of Chichibunomiya Memorial Park and Fuji Bussharito Heiwa …More
Very good. My only concern was the state of the private baths in the evening as they did not seem as clean as I would have liked. Otherwise, staff were excellent. I would recommend not going for half board as there are good restaurants in the neighbourhood. Dinner was good but expensive. At least check the difference between B&B and half board. This is a quiet hotel so if you want to party it is not for you. Having said that, it is a good place to relax and chill out. Good for couples although public baths are single sex.
Traveller from London
Located in Gora, this hotel is within a 10-minute walk of Hakone Ropeway, Hakone Museum of Photography, and Hakone Gora Park …More
"Average budget hotel closed to JR Gotemba station"
Hotel condition and facility are average, breakfast at the buffet line was good, wide selection of food, restaurant staffs were friendly, and attentive. I fortunately could see the clear Mt. Fuji from room window.
Traveller from Bangkok
Situated in Gotemba, this hotel is within 3 mi (5 km) of Chichibunomiya Memorial Park, Fuji Bussharito Heiwa Park, and Fureai …More
My husband and I stayed here to experience Hakone and the mountains. The hotel was about a 10 minute walk from the Gora train station. We had a room with an outdoor private onsen, which we loved - that was so relaxing, we wish we had more time to use it. The room is traditional Japanese where you set up your own futon mat on the tatami floor. The bedding was comfortable. The English spoken at the hotel was minimal, but we were able to get by, although we were not able to get a dinner recommendation. The lobby is definitely dated looking, but the hotel felt clean overall.
We did breakfast, which we did not love - it was a good size meal for around 1200 yen/person, but there were too many items we did not like (whole fish, rice, miso soup, pickled vegetables).
Traveller from San Francisco, CA
Located in Gora, this hotel is within a 10-minute walk of Hakone Meissen Antique Museum, Hakone Ropeway, and Hakone Gora …More
Absolutely amazing experience from being greeted outside the door to the rooms with names. The staff is absolutely amazing and accommodating. Dinner was 9 courses of traditional fare and the staff was willing to add some miso in case our kids didnt like the offerings (which they did mostly).
The rooms have true picture windows and in the morning we got a real treat with Mt Fuji in all its glory.
The springs are gender split but in this ryokan they are indoor only. Suggest walking to the outdoor one in the adjacent prince hotel.
Traveller from Vancouver, BC
Situated on the boardwalk, this ryokan is within a 10-minute walk of Hakone Komagatake Ropeway, Hakone-en Aquarium, and Lake …More
We had a great time staying here in mid July. They have one public bath per gender (one huge bath to soak in and the traditional Japanese bath stalls to wash) in the building which is open all year round. There was also the yu no sato which is not open in the winter. The Yu no sato had 6 pools, 5 of which were outdoors. It was wonderful! As with all ryokans, you were given one yukata. You can rent a prettier one for 500 yen from the front desk.
The food we had was Japanese buffet style. The dinner is nothing special. The breakfast was better.
The location was great. If you take the local hotel bus, it costs 100 yen. Hotel Okada was the last stop (takes about a 5-10 min ride) in the route. This was great when it came to the check out date since it is easier to get a seat when you leave for the train station. You can also reach the hotel by local bus and it's only a short walk from the local bus.
If you are staying for a day and want to take in all the Hakone sites, you should look into the Hakone free pass which includes the train ride from Tokyo to Hakone and various transportation modes in Hakone. We did all the major sites within the afternoon. Though, it was a bit rushed. The hotel will hold your baggage for you if you come earlier that day.
All in all, it was a great visit to this hotel in Hakone!
Traveller from TO
Situated in the historical district, this ryokan is within a 10-minute walk of Gyokuren Shrine and Tamadare Falls. Shogenji …More
Booked here because supposedly it has a decent view for Mt. Fuji but it was cloudy during our stay so too bad we didn't get to see it.
Facilities seem to be a little dated. Not too much an issue though but the futons are too thin, personally, so it wasn't comfortable for my back problems.
Dinner was ok but breakfast was definitely better (we got the halfboard).
Location is near the Ubako station but I wish the open hours were a little longer. We have to schedule our day so that we get to the gondola before 5pm.
Located in Sengokuhara, this hotel is within 1 mi (2 km) of Hakone Visitor Center, Owaku-dani Valley, and Great Boiling …More