When our group of four arrived, they put us into two conjoining rooms and instantly we realised we could not feel the air conditioner. We then found a note on the desk saying "One of the three air conditioner machines are being fixed but this will not effect you." Well it did effect us. Keeping in mind two members of my group had stayed at this hotel four times previously they knew exactly what the air con was like and they usually have to turn it off because it gets so cold. So we requested we be moved to another room. It took them about an hour but we eventually got two room upgrades with the air con somewhat better. The next morning whilst down at breakfast we decided to ask some of the other people what their air con was like and they all said they could hardly feel it. Long story short, reception eventually told us that it was in fact effecting the whole hotel. It would have been nice if we had received a courtesy email before arriving, but we did end up having a great stay. The staff, the pool and breakfast were all lovely.
Traveller from Australia
Situated near the airport, this luxury hotel is within a 10-minute walk of Kuta Theater and Kuta Beach. Carrefour Plaza Kuta …More
Thanks for the warm welcome with a mocktail drink at the time of arrival.
It is also a good experience to enjoy the breakfast buffet in hotel and the great spa(avenue spa)recoomondated by the staff.
The people working here are more than friendly and polite.
I would recommend this hotel to people who wish to live in Kuta.
Traveller from Sydney
Situated near the airport, this hotel is within a 15-minute walk of Mall Bali Galeria and Carrefour Plaza Kuta. Kuta Beach …More
This was our second stay at alaya & it did not disappoint. The hotel is well kept, the rooms are large & clean and the staff are friendly. Its walking distance to kuta square and beach. Highly recommended
Traveller from k
Situated in the business district, this spa hotel is within a 15-minute walk of Discovery Shopping Mall, Tuban Beach, and …More
Generally a nice hotel all round. Great staff as seems to be everywhere in Bali.
Unfortunately our room was at the front of the hotel over looking the road and rather noisy. The road outside although quite narrow is so busy there are tourist police to help us tourists accross the road!
Located in Kuta, this beachfront hotel is next to a golf course and within a 15-minute walk of Waterbom Park, Kuta Beach, and …More
Arriving in Bali around 10 pm it was great to be at the hotel in 10 minutes from the airport. We found the room in excellent condition, comfortable and well appointed. Breakfast was more than adequate and eating around the pool was refreshing. Staff were as helpful as they could be, though many of them had limited English.
Traveller from Perth, W.Australia
Situated in Kuta, this hotel is within a 15-minute walk of Segara Beach and Tuban Beach. Kuta Beach and Carrefour Plaza Kuta …More
Located on a little quiet road off the main road in Kuta which means close to shops, beach and restaurants. Staff are so good, very warm welcomes every time we get back to the hotel. Buffet breakfast was good. Wifi is very good and because it's a new hotel, of course towels and linen were in awesome condition. Loved how they changed the towels daily and the housekeeping was always awesome. Loved the bathtub and the shower. Overall it is awesome and would highly recommend.
Traveller from Port Hedland
Situated near the beach, this spa hotel is within a 15-minute walk of Lippo Mall and Tuban Beach. Kuta Beach and Carrefour …More
Global travelers arrive at nearby Ngurah Rai Airport and head to Kuta for bargain shopping, budget accommodations, and an active nightlife scene at the city's restaurants, bars, discos, and clubs. During the day, Kuta's white sand beaches offer ideal surfing conditions for novice surfers catching their first wave. Scooter rentals, known as ojeks, are a convenient way to explore Kuta and beyond.