Beginning of main content

Get an overview of this hotel
3.5-star Serdang resort close to IOI City Mall

Popular property highlights

Free self parking
Restaurant
Business center
Laundry facilities
24-hour front desk

Location

This family-friendly Serdang resort is located near the airport, 0.5 mi (0.9 km) from IOI City Mall, and within 6 mi (10 km) of Farm In The City and Alamanda Putrajaya. Putra University-Malaysia and Putra Mosque are also within 6 mi (10 km).

Resort Features

Along with 2 outdoor pools, this resort has a restaurant and 2 poolside bars. Self parking is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 151 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and LCD TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MYR 25 and MYR 40 for adults, MYR 24 and MYR 24 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Hotel Names

  • Garden Palm Hotel
  • Hotel Palm Garden
  • Palm Garden Hotel Putrajaya
  • Palm Garden Putrajaya
  • Palm Garden Hotel Resort
  • Palm Garden Hotel Serdang
  • Palm Garden Hotel Resort Serdang

Hotel Amenities

Property Features

Palm Garden Hotel features 2 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. Dining options at the resort include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and a bar/lounge.

A business center is on site at this 3.5-star property. Event facilities measuring 94150 square feet (8747 square meters) include conference space. This family-friendly resort also offers spa services, a terrace, and barbecue grills. Complimentary self parking is available on site.

Palm Garden Hotel has designated areas for smoking.

  • Barbecue grill(s)
  • Picnic area
  • Waterslide
  • Bar/lounge
  • Number of outdoor pools - 2
  • Designated smoking areas (fines apply)
  • Elevator
  • Fitness facilities
  • Number of poolside bars - 2
  • 24-hour front desk
  • Conference space
  • Business center
  • Restaurant
  • Meeting rooms
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 8747
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 94150
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 151
  • Number of floors - 7
  • Wedding services
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Microwave

Room Amenities

Palm Garden Hotel offers 151 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bidets, complimentary toiletries, and hair dryers. This Serdang resort provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Microwave
  • Bidet
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Palms Cafe - This café specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Aroi Dee Thai Restaurant - This restaurant specializes in Thai cuisine and serves lunch and dinner.

Courtyard - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golf driving range on site
  • Ropes course on site
  • Golfing on site

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?