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Get an overview of this hotel
5-star hotel in Krakow City Centre

Popular property highlights

Free WiFi
Indoor pool
Business center
Laundry facilities
Smoke-free property

Location

Located in Krakow City Centre, this luxury hotel is within a 5-minute walk of STU Theatre and Smok Wawelski Statue. Stained Glass Museum and Planty Park are also within 10 minutes.

Hotel Features

3 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a rooftop terrace are onsite.

Room Amenities

All 232 rooms feature thoughtful touches like bathrobes and slippers, plus 24-hour room service and LED TVs with satellite channels. Guests will also find WiFi, minibars, and premium bedding.

Languages Spoken

  • English

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Deluxe Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$129* Per night/room Aug 6 - Aug 7

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: PLN 95 for adults and PLN 47.50 for children (approximately)
  • Fee for in-room wireless Internet: PLN 45 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: PLN 45 per 24-hour period (rates may vary)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 100 per night (in/out privileges)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 183.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Pets allowed (no fees)

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Staffed front desk

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 183.6 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • 2 per room (up to 55 lbs)
  • Food and water bowls are available

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Hotel Names

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Sheraton Grand Krakow Hotel
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow
  • Sheraton Grand Krakow Krakow
  • Sheraton Grand Krakow Hotel Krakow

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

In addition to an indoor pool, Sheraton Grand Krakow provides a sauna, a fitness center, and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center. Event facilities measure 5382 square feet (500 square meters). This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Grand Krakow is a smoke-free property.

  • Express check-in
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 500
  • Terrace
  • Luggage storage
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 232
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Train station drop-off (surcharge)
  • Conference space
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2004
  • Electric car charging station
  • Free WiFi
  • Sauna
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 5382
  • Ballroom
  • Laundry facilities
  • Vending machine
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Sheraton Grand Krakow offers 232 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • WiFi (surcharge)
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
  • Wardrobe or closet

Parking

Self parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.

The Olive - This fine-dining restaurant serves breakfast, lunch, and dinner.

SomePlace Else Sports Bar - Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

  • Hot stone massage
  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

  • Golfing nearby
  • Free bicycles on site

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