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Hilton Knoxville

3.5 star property

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Photo gallery for Hilton Knoxville

Relax in the serene outdoor seating area, surrounded by a fire feature, comfortable chairs, and lush greenery.
Standing tall in the heart of the city, this hotel offers stunning views from its many windows.
Relax in comfort with a large bed and city views from the large windows.
Enjoy a city view from the large window, relax in the seating area with armchairs and coffee table, and unwind with a framed artwork on the wall.
Enjoy a variety of specialty coffee and tea options at this cozy coffee shop, where you can also find a selection of pastries and bottled drinks.

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
501 W Church Ave, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪3 min walk‬
  • University of Tennessee
    ‪9 min walk‬
  • Neyland Stadium
    ‪15 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room,1 King Bed Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, River View

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Room, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(124 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(134 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area | 65-inch LCD TV with satellite channels, TV, pay movies

Parlor, King Murphy Bed and Sofa Bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Pet friendly
  • Free WiFi
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4.6 out of 5, Wonderful, (1003)
$153 nightly
The price is $153 total
includes taxes & fees
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About this property

Hilton Knoxville

Hotel in Downtown Knoxville
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Hilton Knoxville offers 320 accommodations with MP3 docking stations and safes. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Knoxville features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 11 meeting rooms. Event facilities measuring 16000 square feet (1486 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hilton Knoxville is a smoke-free property.

Marble City Kitchen - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Firefly - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 899 out of 1509 reviews
Rating 8 - Good. 312 out of 1509 reviews
Rating 6 - Okay. 186 out of 1509 reviews
Rating 4 - Poor. 60 out of 1509 reviews
Rating 2 - Terrible. 52 out of 1509 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service
Walk to convention center
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Very Nice Hotel close enough to new Smokies stadium and concert venue. Will return.
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Stayed 2 nights in Apr 2025

6/10 Okay

Cheryl

Traveled with family
Disliked: Amenities
This Hilton was ok. It was dayed and not enough choices for eating. Parking was hard & expensive.
Stayed 2 nights in Apr 2025

2/10 Terrible

Laura

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Or room reservation was cancelled without notice, we paid for two queens and was had to share a king and sofa couch which was uncomfortable abd ciuch was dirty and stained,room was outdated, sink backed yp, would nevet stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2025

10/10 Excellent

Shonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Baoxin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Monica

Stayed 2 nights in Apr 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the Hilton Knoxville several times and always had a great experience. The location is ideal—an easy walk to the UT campus, Market Square, and the Old City. After a busy day, the outdoor patio, cozy fire pit, and bar are perfect for unwinding. The staff is consistently welcoming and attentive, making each stay feel effortless. Highly recommend.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Disappointing

I expected more. Lobby area is nice enough, and the bar and restaurant look nice (but we didn't go), but the room itself was sort of tired and outdated, the bed was not particularly comfortable, the pillows were flat.
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Stayed 2 nights in Apr 2025

4/10 Poor

Jodi

Stayed 2 nights in Apr 2025

10/10 Excellent

Peri

Liked: Cleanliness, staff & service
The outdoor seating was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Denise, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed, food and service were great! Loved that it was all walkable! Wasn't a fan of the regulated room temperature. I missed having a freezer for my knee wraps and the microwave was down the hall. Just a bit inconvenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vesselina

Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
No ice maker on our floor and talked to other guests who said the same thing. Staff was helpful. The valet was friendly and fast.
Stayed 3 nights in Apr 2025

6/10 Okay

Dustin

Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Elevator situation wasn’t great but otherwise it was a good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Stacie

Stayed 3 nights in Apr 2025

10/10 Excellent

Odalys Sierra

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bartender
Stayed 3 nights in Apr 2025

10/10 Excellent

Chad

Stayed 1 night in Apr 2025

10/10 Excellent

James, Springfield

Liked: Staff & service
Stayed 1 night in Apr 2025